Creates, monitors, and triages security signals; participates in SIEM evaluation and onboarding.
Supports vulnerability management by tracking findings and driving remediation with service owners.
Maintains identity and access hygiene in critical applications and enforces MFA.
Gametime is uniting the world through shared experiences, making it easy for people to discover and access live experiences. They support more than 60,000 events across the US and Canada, reimagining the event ticket industry.
Implement, maintain, and improve core IT infrastructure systems.
Collaborate with Security and Compliance teams to help ensure systems meet requirements.
Partner with Legal, Procurement, and Finance on vendor onboarding and renewals.
Omada Health inspires and engages people in lifelong health, one step at a time. They have a multi-condition platform that treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management and are certified as a Great Place to Work.
Handle day-to-day IT operations and provide client-side support.
Assist internal users with errors via the Jira service management system.
Own and improve the end-user onboarding & off-boarding process.
BetterHelp aims to remove barriers to therapy and make mental healthcare more accessible. With over 30,000 therapists, they are the world’s largest online therapy service and invest in their team’s well-being and professional development.
Own IT operations end-to-end, including service delivery and employee support in a remote-first environment.
Administer and continuously improve identity and access management across core systems.
Maintain and strengthen IT security and SOC 2-aligned operational controls, including vendor/software security reviews.
Pulley's mission is to make it easier for anyone to start a company by providing cap table management tools that help companies better understand and optimize their equity for the long term. They are a fast-growing company with over 4,500 customers including startups like Linear, Runway, Fathom, and Roam, and are backed by top investors like Founders' Fund, Stripe, and General Catalyst.
Assist in delivering day-to-day IT support, maintaining corporate systems.
Diagnose and troubleshoot hardware, software, and network issues.
Maintain accurate records of company-managed IT assets.
Vannevar is a defense technology company building AI to deter adversaries and focuses on algorithmic speed and foresight. They are a small agile team combining world-class engineers with veteran strategists focused on mission impact, user empathy, and disciplined growth.
Lead the administration of Okta and Google Workspace and architect automated provisioning/deprovisioning workflows.
Own the Jamf Pro/Intune environment to maintain a Zero-Touch hardware lifecycle.
Provide dedicated IT support and oversight during Pacific Time business hours.
Subsplash is an award-winning team committed to humility, innovation, and excellence, building The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses. With over 280 employees, they've won awards for their mobile experience and impact.
Administer and maintain core IT systems, including Microsoft Entra, Intune, Jamf, and Microsoft Office 365 suite.
Provide 2nd and 3rd-level support for IT systems and infrastructure issues, resolving escalated incidents efficiently.
Configure IT systems to align with organizational policies and operational needs, and lead IT projects.
Enpal rents solar systems, energy storage, and wall boxes for an all-inclusive rate, complemented by an affordable green energy plan, all intelligently integrated into a complete solution. They are Germany’s first green unicorn and Europe’s fastest-growing energy company with over 65 nationalities.
Partner with People and Talent on onboarding and access management.
Manage tools like VPN, password management, and endpoint security.
Sardine is a leader in fraud prevention and AML compliance, using device intelligence, behavior biometrics, machine learning, and AI to stop fraud. With over 300 banks, retailers, and fintechs using their platform, they have raised $145M from investors.
Configure, maintain, and optimize the company’s SaaS application portfolio.
Support and manage the company’s AI tools and provide escalated IT support.
Wasabi Technologies is a fast-growing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston. They provide hot cloud storage that is 1/5th the cost of AWS S3, faster than the competition, with no fees for egress or API requests. The company has 500+ employees.
Design, deploy, and maintain end-user environments, identity and access management, and networking.
Enable scaling by automating IT tasks through scripting and system integration via APIs.
Implement and enforce endpoint security, identity security, and secure onboarding/offboarding processes.
XBOW is redefining the future of cybersecurity by building the world's first autonomous pentester, powered by AI. Backed by Sequoia Capital and a team that includes the creators of GitHub Copilot and GitHub Advanced Security, XBOW is shaping the future of cybersecurity.
Own end-to-end IT operations, increasing speed and consistency.
Partner with People Ops and Engineering to ensure seamless employee lifecycle support.
Partner closely with Security and Engineering to ensure IT processes support SOC 2 / ISO / future compliance needs.
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows. The company partners with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Help design, operate, and continuously improve our end-user technology environment at scale.
Stabilise and evolve platforms such as Google Workspace, Slack, ITSM tooling, Zoom, and much more.
Identify opportunities to reduce manual work through Workflow automation API integrations.
Sand Technologies is a fast-growing enterprise AI company that solves real-world problems for large blue-chip companies and governments worldwide. They are pioneers of meaningful AI, using data and AI to solve big issues in telecommunications, water management, healthcare, and more, underpinned by over 300 engineers and scientists.
One of Upwork's largest clients, an American multinational technology company, is in search of an M365 Administrator (Chinese speaking). In this role, they require you to handle tickets that come in through phone, emails and chat.
Monitor and coordinate incident resolution, supporting escalation processes.
Evaluate and approve change requests, leading LCAB meetings.
Handle user access requests, ensuring PSA compliance.
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, was Hungary’s most attractive employer in 2025. We provide a wide portfolio of IT and telecommunications services with more than 5300 employees, serving hundreds of large customers in Germany and other European countries.
Streamline IT Systems: Evaluate and implement centralized identity and access management tools to simplify logins and strengthen security.
Password & Access Management: Lead the rollout of a password manager and define policies for account access, permissions, and credentials.
Device Lifecycle Management: Oversee company hardware- ordering, setup, shipping, retrieval, and inventory tracking for new hires and departing employees.
Deepgram is the leading platform for Voice AI, providing real-time APIs for speech-to-text (STT) and text-to-speech (TTS). They have more than 200,000 developers and 1,300+ organizations building voice offerings, backed by a recent Series C and having processed over 50,000 years of audio.
Act as the first point of contact for users submitting tickets, sending emails, or calling via VOIP/phone.
Perform initial troubleshooting using standardized runbooks and guided questions to resolve common Level 1 issues.
Update and maintain clear documentation and knowledge base articles to improve runbooks and standard operating procedures.
Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements. They help fast-growing companies scale through smart talent strategies, automation, and technology-driven solutions.
Provide exceptional customer service for technical support via phone, e-mail and online requests.
Represent the customer to ensure serviceability and product quality, and track, prioritize, resolve, and incorporate issues into product releases.
Assist customers in the installation and deployment of Keeper’s software products, and track and monitor all support cases to ensure timely resolution and follow-up.
Keeper Security is a cybersecurity software company that protects organizations and people in over 150 countries. They are a pioneer of zero-knowledge and zero-trust security that is built for any IT environment providing an AI-enabled, cloud-native platform that protects users, devices, and infrastructure from cyber attacks.
Maintain virtual servers and networking equipment.
Administrate, configure the Microsoft 365 Admin center to comply with CMMC and DFARS.
Maintain compliance with CMMC and DFARS
Allegheny Science & Technology (AST) is a company that provides technology and engineering solutions. They value expertise and offer career-building opportunities.