Senior Systems Engineer

Infrastructure & Operations:

• Implement, maintain, and improve core IT infrastructure systems.
• Administer and support systems such as Okta, Meraki, Palo Alto, JAMF Pro, Active Directory, Google Workspace, Office 365, and Tines.
• Participate in incident response, resolve complex technical issues, and perform root cause analysis to prevent recurrence.

Cross-functional Partnership and Services:

• Collaborate with Security and Compliance teams to help ensure systems meet HITRUST, SOC 2, HIPAA, and SOX requirements.
• Partner with Legal, Procurement, and Finance on vendor onboarding and renewals for infrastructure-owned applications.
• Work closely with business stakeholders to deliver secure, reliable, and user-friendly services that meet operational needs.

What Great Looks Like:

• Demonstrates strong technical proficiency across identity, networking, endpoint management, and core infrastructure systems.
• Collaborates effectively with cross-functional partners, building trust and enabling smooth execution of shared initiatives.
• Identifies areas for operational improvement and proactively implements enhancements that increase reliability and reduce manual toil.