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Microsoft 365 Administration:
- Administer and maintain Entra features like creating and editing Conditional Access Policies.
- Manage mailboxes, troubleshoot mail flow, and implement security best practices like SPF, DMARC, and DKIM in Exchange Online.
- Maintain and update sensitivity labels, classifiers, DLP policies, and retention settings in Purview.
Automation:
- Candidates should be comfortable identifying opportunities to automate repetitive and time-consuming manual processes.
- Implementing solutions with tools like Azure Functions, Power Automate, Zapier, etc.
Tech Support & Escalation:
- Act as an escalation point for front line support to meet internal OLAs.
- Execute onboarding and offboarding tasks, including provisioning and deprovisioning accounts, hardware, and system access.
Third-Party SaaS Products:
- Administer and configure a variety SaaS products including Atlassian, Slack, Adobe, Miro, and more.
- Support efforts to deduplicate our SaaS suite, creating a single consistent tool set across all business areas.
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