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- Creates, monitors, and triages security signals in Datadog, CloudWatch, and Loki.
- Supports vulnerability management by tracking findings, driving remediation with service owners.
- Maintains identity and access hygiene in critical applications.
IT Operations & Support:
- Sets up accounts, provisions hardware, and applies appropriate access controls during onboarding.
- Tracks and reconciles hardware/software inventory and assists with device preparation.
- Monitors Jira queues and Slack Support channels, handling routine troubleshooting.
Key Competencies:
- Working knowledge of Google Workspace, Okta, Slack, Jira, Kandji, and Intune.
- Familiarity with AWS fundamentals and centralized logging.
- Patient, professional, and approachable when partnering with non‑technical staff.
Gametime
Gametime is uniting the world through shared experiences, making it easy for people to discover and access live experiences. They support more than 60,000 events across the US and Canada, reimagining the event ticket industry.