Serve as the go-to IT partner for our Pakistan office, resolving Tier 1 and Tier 2 support requests with efficiency and care.
Manage daily break/fix support for the PK team—ensuring equipment and access issues are resolved quickly and completely.
Identify opportunities for process improvements and cost efficiencies in IT operations.
Brightwheel's vision is high quality early education for every child, supporting teachers, engaging parents, and enabling small businesses. They are the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.
Provide first-level help desk support through service ticket systems
Monitor and escalate technical issues as needed
Communicate clearly and effectively with internal teams to resolve problems
Solvo Global is an innovative company with a great culture. They are looking for proactive and communicative individuals eager to learn and grow professionally through hands-on experience.
Answer IT support calls and resolve tickets via phone or Teams.
Manage and resolve user tickets received via email.
Troubleshoot system installations and perform upgrades via Azure.
Equus Workforce Solutions provides workforce development services in North America. They focus on development, design, and delivery of demand-driven workforce solutions with a dedicated and passionate team, offering extensive learning opportunities and networking programs.
Provide telephone and email-based support for all users via an IVR system and using the ServiceNow ITSM.
Assist users with administrative configuration issues such as workstation troubleshooting.
Reset account passwords, security tokens, PINs, and provide account management support.
Jobgether is a platform where candidates can apply for jobs. They use an AI-powered matching process to ensure applications are reviewed quickly and fairly.
Respond to inbound support requests via phone, chat, and email
Troubleshoot software behavior, configuration issues, and data related problems
Maintain accurate and detailed case documentation within the ticketing system
Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers.
Receive and respond to inbound incident requests from clients and external users via phone, email, or ticketing system.
Perform advanced troubleshooting of desktop, network, and application incidents—including connectivity, VPN, VLAN, and access issues.
Maintain detailed documentation and progress notes on all support tickets and client communications.
Coretelligent partners with growing, highly regulated organizations that need secure, dependable IT environments built to scale. They are building a team of professionals who care deeply about quality, ownership, and continuous improvement.
Monitor and distribute incoming tickets to ServiceDesk Agents
Ensure customer service is timely and accurate based on KPIs and SLAs
Lead and mentor the ServiceDesk Tier I team, fostering a culture of continuous improvement and excellence
J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex situations.
Assist in delivering day-to-day IT support, maintaining corporate systems.
Diagnose and troubleshoot hardware, software, and network issues.
Maintain accurate records of company-managed IT assets.
Vannevar is a defense technology company building AI to deter adversaries and focuses on algorithmic speed and foresight. They are a small agile team combining world-class engineers with veteran strategists focused on mission impact, user empathy, and disciplined growth.
Provide onsite technical support for hardware, software, and network issues for our Mexico peers.
Manage onboarding and offboarding of IT equipment, ensuring smooth transitions for new hires and departing employees.
Install, configure, and maintain desktops, laptops, printers, peripherals, and audiovisual equipment.
Vonage is a global cloud communications leader. They help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through fully programmable-based unified communications, contact center solutions, and communications APIs.
Handle day-to-day IT operations and provide client-side support.
Assist internal users with errors via the Jira service management system.
Own and improve the end-user onboarding & off-boarding process.
BetterHelp aims to remove barriers to therapy and make mental healthcare more accessible. With over 30,000 therapists, they are the world’s largest online therapy service and invest in their team’s well-being and professional development.
Serve as the primary contact for escalated customer support cases, ensuring timely and satisfactory resolution.
Lead cross-functional initiatives to resolve complex issues in high-risk accounts.
Analyze escalation trends to identify systemic issues and recommend improvements to products, processes, and support methodologies.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Troubleshoot complex technical issues using SQL queries and external resources.
Serve as the primary escalation point for Tier 1 support staff.
Analyze ticket trends and propose long-term solutions to prevent repeat issues.
Conversica provides a platform that uses AI-powered virtual assistants to engage leads and customers. They offer comprehensive health, dental, and vision benefits, PTO, holiday pay, 401k, and equity, reflecting their investment in employees.
Become a subject matter expert on all JobRobotix products.
Partner with Account Management to build support documentation so customers can self-service their questions.
Address customer support tickets and aid customers by phone and email to diagnose support issues.
Nomad Health is the first digital marketplace for healthcare jobs, efficiently connecting quality clinicians with rewarding career opportunities. It is a Series D startup backed by First Round Capital, RRE Ventures, and others, and has been recognized by Forbes and Newsweek.
Ensure processes are mature, well documented and easy to use.
Owner.com is the AI growth system for local restaurants, continuously improving SEO, marketing, and online ordering to grow first-party orders. The company has a team in the low hundreds with top talent from successful SMB software companies and is scaling to keep pace with customer growth.
Diagnosing, analyzing and resolving technical issues.
Performing planning and analysis of IT support workflows.
Researching, analyzing, and reporting on incident trends.
CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. They focus on client-focused practice areas resulting in solutions to organizational challenges and value Commitment, Innovation, and Customer Satisfaction.
Partner with teams to deliver a unified customer experience, aligning execution with objectives and resolving issues efficiently.
Build and maintain strong relationships across all levels of customer and internal organizations, ensuring clear communication.
Coordinate the technical engagement between customer stakeholders and internal teams, ensuring alignment on priorities and deliverables.
Quantum Metric is a leader in digital analytics, helping organizations put customers at the heart of everything they do. The company captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands and has been named to multiple best workplaces lists.
Monitor and coordinate incident resolution, supporting escalation processes.
Evaluate and approve change requests, leading LCAB meetings.
Handle user access requests, ensuring PSA compliance.
Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, was Hungary’s most attractive employer in 2025. We provide a wide portfolio of IT and telecommunications services with more than 5300 employees, serving hundreds of large customers in Germany and other European countries.
Act as the primary IT point of contact, ensuring solutions-driven support.
Lead SOC2 and ISO 27001 compliance initiatives with external partners.
Manage the relationship with outsourced IT partner to maintain a secure environment.
Fantasy is a creative partner behind the world's biggest digital products, launching the next generation of intelligent experiences. For over two decades, they've partnered with industry leaders to shape products and services used by billions daily. They are committed to continually fostering a diverse, equitable, and inclusive workplace.
Manage, support and service assigned accounts with a focus on customer retention.
Oversee the delivery of IT services to clients, ensuring service levels are met or exceeded.
Identify opportunities to increase customer satisfaction and value-add.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Manage calendars and inbox tasks, coordinate meetings, and handle confidential information with discretion.
Coordinate and facilitate leadership meetings and quarterly business reviews across time zones.
Lead cross-functional projects and events, ensuring effective planning and execution.
We are currently looking for a Remote Executive Assistant, Engineering. In this role, you will act as a vital strategic partner to senior executives in the Engineering department, ensuring streamlined communication and operational efficiency.