Source Job

• Provide expert support for our technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion.
• Own the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and ensuring audit-ready documentation.
• Identify opportunities to automate repetitive IT tasks, improving efficiency and reducing manual overhead.

Thatch is a fully distributed early-stage company using technology to change the way America does healthcare. They are a happy, friendly, high-velocity team.

• Manage IT services and resolve complex technical issues for end users.
• Support video/audio conferencing technologies for onsite and remote events.
• Manage IT assets, deployments, and access management, contributing to governance and compliance.

foodora is part of the Delivery Hero Group, the world’s pioneering delivery platform with the mission to provide a fantastic ordering experience.

Provide daily IT support for laptops, accounts, networking issues, and SaaS tools. Set up laptops for new hires and support onboarding/offboarding access. Maintain SaaS licensing, reclaim unused licenses, and support overall system ownership.

Founded in 2020, Mesh is the first global payment network for crypto, connecting hundreds of exchanges, wallets, and financial services platforms.

Resolve IT issues for internal users through onsite and remote support. Lead onboarding and offboarding activities end to end. Independently diagnose and solve computer software and hardware problems.

Foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform with a mission to deliver an amazing experience—fast, easy, and to your door.

• Maintain and monitor technology systems for security, compliance, reliability, and proactively addressing risks.
• Serve as the main point of contact for technology support, responding promptly to all IT issues, tickets, and requests.
• Provide high-touch, proactive support to staff and executive leadership, anticipating their needs and ensuring seamless technology experiences.

ghSMART is a premier leadership advisory firm dedicated to creating value for CEOs, boards, and investors. Their team is made up of nearly 200 extraordinary individuals who become trusted advisors to these leaders, helping amplify their positive impact on the world.

• Lead and enhance IT operations across global teams.
• Manage a distributed Tier 1 support team.
• Maintain enterprise-grade IT infrastructure.

Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements.

The IT Systems Engineer administers, configures, and maintains IT systems used to manage and control end-user devices, services, and enterprise applications. Handles 2nd and 3rd-level technical support and system optimization. Ensures the stability, security, and scalability of platforms such as Entra, Jamf, Intune, Microsoft Office 365, MS Defender, Atlassian tools, and other IT systems.

Enpal makes solar energy simple by renting solar systems, energy storage, and wall boxes for an all-inclusive rate, complemented by an affordable green energy plan.

Assist the client with first level support. Provide support for computer systems in case of hardware and software incidents. Provide support of inventory units as well as support for local network printer systems.

Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness.

• Provide telephone and email based post-sales technical support for our software products
• Investigate issues reported by customers and work collaboratively with internal stakeholders and see through to resolution
• Endeavor to respond to all customer requests in a timely manner while improving customer experience

SOTI is committed to delivering best in class mobile and IoT device management solutions. With over 17,000 customers globally, SOTI has fostered a company culture that emphasizes personal growth, continuous innovation and fun.

• Implement and manage our MDM solution as well as configure and deploy laptops and mobile devices for new hires.
• Onboard new employees with device setup, account provisioning, and access management and serve as the first point of contact for employee tech issues.
• Manage user accounts across company systems, implement and maintain SSO and access controls, and conduct periodic access reviews.

My Funded Futures is transforming proprietary trading by providing traders with capital, tools, and community. They blend innovation, transparency and performance, helping traders scale faster; They are passionate about fintech, financial markets, and data-driven growth.

Implement and manage IT Endpoint principles across Windows, Mac, and ChromeOS. Automate installation, configuration, and maintenance of operating environments. Monitor system performance, troubleshoot issues, and respond to incidents.

At Angi®, they’ve had one simple mission for 30 years: get jobs done well by connecting homeowners with reliable pros who have the skills they need.

• Provide remote IT support and ensure clients receive top-notch technical assistance.
• Handle system updates and hands-on troubleshooting.
• Maintain high standards of IT service.

Intelligent Technical Solutions is a dynamic and growing company. They value collaborative problem-solvers with excellent customer service skills and a detail-oriented mindset.

• Serve as a primary escalation point for complex support issues.
• Troubleshoot and resolve advanced hardware, software, application, and network-related issues.
• Document solutions and create internal knowledge base articles to support team learning and self-service.

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities.

• Manage day-to-day IT needs, including device setup, troubleshooting, and software provisioning.
• Lead and coordinate all aspects of our SOC 2 readiness and audit process.
• Own identity and access management (IAM) across all systems and tools.

Found is building tools that give self-employed people the security and peace of mind that has historically only been possible at big corporations.

• Providing remote virtual, telephone, chat, and email support for employees.
• Troubleshooting problems and providing immediate resolution, or performing additional research as needed to resolve issues.
• Creating and managing detailed tickets documenting requests, troubleshooting, and resolution of requests.

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk.

Contribute to an established IT Service Desk team and improve the productivity of all StackAdapt employees. Support employees across diverse global locations, supporting every department within the company. Provide first-level support and resolve increasingly complex service requests and critical incidents.

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision.

Seeking an experienced and proactive IT Support Engineer Lead to manage and guide a talented IT support team in a fully remote environment. Oversee the resolution of complex technical issues, optimize IT workflows, and ensure seamless internal operations. Collaborate closely with cross-functional teams, implement IT best practices, and maintain high standards of system reliability and security.

This position is posted by Jobgether on behalf of a partner company.

• Administer and maintain Entra features like creating and editing Conditional Access Policies and implementing new Enterprise Applications to facilitate Single Sign On, SCIM provisioning, and other internal use cases.
• Act as an escalation point for front line support to meet internal OLAs; this requires strong troubleshooting skills and resourcefulness.
• Administer and configure a variety SaaS products including Atlassian, Slack, Adobe, Miro, and more and support efforts to deduplicate our SaaS suite, creating a single consistent tool set across all business areas.

Forbes Advisor is a new initiative for consumers under the Forbes Marketplace umbrella that provides journalist- and expert-written insights, news and reviews on all things personal finance, health, business, and everyday life decisions. Forbes Marketplace, a dynamic and fully remote company with approximately 600 employees globally.

• Deliver Tier 1 technical support via ticket, phone, and chat.
• Resolve issues involving operating systems, remote access, and software applications.
• Adhere to a monthly rotating shift schedule and participate in a weekly on-call schedule.

Cloudflare helps build a better Internet by running one of the world’s largest networks that powers millions of websites and other Internet properties.

• Monitor and distribute incoming tickets to ServiceDesk Agents
• Ensure customer service is timely and accurate based on KPIs and SLAs
• Lead and mentor the ServiceDesk Tier I team, fostering a culture of continuous improvement and excellence

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex situations.