The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws.
Under supervision, perform clerical work including complex data processing functions, recording, researching, checking and maintaining records; furnishing information to licensing applicants; and processing applications as needed.
Check records for accuracy of information and for conformity with established policy and procedures.
Review and process DCWP license applications and all relevant documentation
Perform clerical work including complex data processing functions, recording, researching, checking and maintaining records and furnishing information to licensing applicants.
Provide high-volume customer service to licensing applicants in person and via phone.