NYC Department of Consumer and Worker Protection

This position may be eligible for remote work for up to 2 days per week. DCWP is seeking a supervising attorney with relevant experience in litigation and issues affecting low-wage workers. Responsibilities include handling a docket of complex cases, supervising attorneys, managing litigation, leading enforcement initiatives, and contributing to policy development. This position is an exciting opportunity to be involved with a growing office working on the next generation of labor laws.

The prospective candidate will be responsible for performing ordinary mathematical computations while accepting and processing payments, performing clerical work including routine data processing functions, recording, researching, checking and maintaining records, furnishing information to licensing applicants, and processing applications. They will also provide high-volume customer service to licensing applicants in person and via phone, assist applicants with outreach to other city agencies, and answer telephone calls, emails and written correspondence.

Serve as Staff Counsel in the Legal Counsel Unit, focusing on providing advice and counsel related to the development and implementation of youth financial empowerment programs. This includes providing program counsel to the Department’s Office of Financial Empowerment, as well as reviewing, drafting and managing legal aspects of related contracts. The Staff Counsel will also assist with implementing new and amended laws.

This position involves initiating, investigating, and litigating cases against those who violate New York City’s licensing and consumer protection laws. Responsibilities include supporting investigations, prosecuting businesses engaged in illegal conduct, performing legal research, drafting legal documents, conducting depositions, and negotiating settlement agreements. The ideal candidate will manage case projects and related operational tasks.

Be a member of a collaborative team of employees engaged in mediating consumer complaints by negotiating with consumers and businesses for equitable resolutions on behalf of both parties. Responsibilities include communicating and interacting with consumers and businesses on consumer-related complaints, analyzing, documenting, researching, and resolving consumer complaints, and maintaining the Agency database.