Supports the affiliate-level Utilization Management and denials processes by coordinating incoming requests for information from multiple payer sources.
Conducts maintenance and utilization of EPIC work queues that support obtaining authorization for patient stays; communicates with payers via telephone, fax, or email.
Acquires an understanding of third party authorizations, verification, and denials, and proceeds with notification/documentation to appropriate parties.
UnityPoint Health is committed to its team members and recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row. They champion a culture of belonging where everyone feels valued and respected, honoring the ways people are unique and embracing what brings us together.
Work closely with region, area sales and operations leadership, and agency personnel to manage and analyze referral responses.
Serve as the lead coordinator of all referrals and maintain accountability for all aspects associated with acceptance and/or response to eReferrals.
Communicate regularly with referral sources, including doctors’ offices, hospitals, and other entities, to provide updates and resolve any pending issues.
Gentiva offers compassionate care in the comfort of patients' homes. They are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. They aim for a collaborative environment where achievements are recognized and kindness is celebrated.
Make outbound and take inbound calls from individuals interested in enrolling at University of Arkansas Grantham.
Present information to students and families about educational opportunities, admission, transfer of credit, financial assistance, and university policies and requirements.
Manage communication via telephone, text message, and/or electronic mail with prospective students through all stages of the recruitment and admission process.
The University of Arkansas Grantham provides accessible and affordable online education. They offer over 50 fully-online degree and certificate programs to adult learners in Arkansas, across the country, and around the world.
Serve all stakeholders with integrity and joy, consistently modeling the importance of both task competency and relationships.
Proactively call, email, text, and survey families to discuss student course schedules and other customer service questions.
Assist students with creation of annual course schedules that ensure adequate annual progress meeting all graduation requirements.
Learning Network is a growing, innovative, and customer-centric educational services company. They prioritize service by ensuring the details are done and done well, promising to keep the promises they make with a supportive community of people who care. At Learning Network, they don’t do drama, and neither should you.
Customer service is the #1 priority, ensuring the best possible experience.
Manage billing and accounting, ensuring accuracy and timeliness of payments.
Enforce team standards of time logging, communication, and performance.
Plan Left is an operational company responsible for the oversight of company accounting, standards, and documentation. They value customer service and offer on-the-job training with opportunities for advancement.
Ensures seamless transitions for graduates into employment.
Verifies placements and collaborates with cross-functional teams.
Engages with graduates and employers to confirm employment details.
Ultimate Medical Academy (UMA) is a non-profit healthcare educational institution committed to student success and career outcomes. Founded in 1994 and headquartered in Tampa, Florida, UMA offers interactive online programs and hands-on training with values that include integrity and team member success.
Coordinate care between VA and community providers, schedule appointments.
Process community care consults and administrative notes accurately.
Provide excellent customer service interacting with Veterans and VA staff.
CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients. They help organizations achieve lasting transformation, cultivating fairness, teamwork, and respect, fostering personal and professional growth.
Communicating with customer and escrow staff via phone and email.
Monitoring a team inbox.
First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases. Our inclusive, people-first culture has earned our company numerous accolades and they strive to be a great place to work.
Take inquiry calls from potential students and give accurate program information.
Make outbound calls to potential students expressing interest in the institution.
Mentor students, provide guidance, and address inquiries, ensuring satisfaction.
Unitek Learning helps thousands of students launch and accelerate their careers every year as a leading healthcare education organization. The company is rapidly growing and successful, offering a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.