The Intake Client Specialist manages a queue of incoming documents to create new clients, and update existing clients as needed in the Customer Relationship Management (CRM) system. This Specialist operates within a service level agreement managing speed to start entry while observing various agency specific handling procedures maintaining the highest level of accuracy for billing and compliance purposes.

The Bilingual Claims Administrator provides excellent customer service and performs administrative duties for Death and Living benefit claims. They initiate claims, answer inquiries accurately, and provide administrative support to Claimants and Adjudicators. The administrator must be fully bilingual in both French and English, both written and oral communication is required.

Seeking a reliable, proactive, and highly organized Administrative Assistant to support the smooth and efficient operation of the office. In this vital role, you’ll handle a wide range of administrative and clerical tasks, including supporting management and team members, coordinating travel and meetings, preparing reports, and maintaining well-organized filing systems. The ideal candidate will possess excellent written and verbal communication skills.

Responsible for working closely with the Senior Director and Manager of the Scheduling Optimization Department to help execute on large scale projects assigned to the team, you will be responsible for handling incoming tickets within the Fresh Service dashboard collaborating with operating teams to develop schedule templates to improve patient experience, increase office efficiency and optimize provider productivity and patient care.

The Operations Specialist provides administrative support by managing the onboarding and setup of new colleagues and carriers, including system training and troubleshooting. Responsibilities include managing new colleagues in the AMS system, managing shared login folders, system access requests, hosting training, and maintaining carrier login information.