Remote Administration Jobs · Problem Solving

The Specialty Services Analyst will mainly be responsible helping bswift meet and exceed client expectations by supporting consumers on our best-in-class HR software and services. Review employee provided documentation for dependent and life event verification and determine if the document meets requirements. Review and respond to employee questions via service center cases.

• Manage a queue of incoming documents to create and update clients in the CRM system.
• Correspond with Agency Case Managers via email, State Portal Messaging, and phone calls.
• Troubleshoot and resolve account issues and coordinate with internal business partners.

The Policy Change Associate is responsible for handling transactions with complexity. They will maintain relationships with internal and external customers. The associate will manage high volumes of cases with aggressive turnaround times.

The Credit Administrative Assistant performs a variety of clerical responsibilities under minimal supervision. Responsible for processing new and updated credit applications, forwarding credit packets and/or reviews to the business for approval of terms and credit along with recording and entering customer data into electronic databases (LIMS). Responsibilities also include updating client names and addresses, maintaining the client files in the electronic folder and sending credit notification letters to client.

The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere.