If you're passionate about healthcare and empathetic, this remote Certified Medical Assistant position at Carenet Health could be for you. You'll respond to prescription refill requests, verify accuracy, and ensure compliance. Strong customer service skills, medical terminology knowledge, and computer experience are essential.
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The Scheduling Coordinator answers appointment calls promptly with courtesy and professionalism, manages patient registrations with attention to detail, and ensures all information is accurately recorded and processed in a timely manner. Maintaining effective communication with patients, scheduling appointments efficiently, and addressing any patient inquiries or concerns is required. The role collaborates with other PT Solutions staff to ensure smooth operations.
Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. A caregiver in this position works nights, remotely from 9:30pm—6:00am, with rotating weekend and holiday requirements, requiring an onsite schedule for the first 90 days. The role will require performing registration, obtaining demographic, insurance, and financial information in Epic.
This role is essential in managing patient intake processes, ensuring efficient communication, and maintaining confidentiality while adhering to all relevant guidelines and regulations. Responsibilities include handling prior authorization requests, communicating with patients to obtain insurance information, answering phones, completing referral/intake forms, and assisting with scheduling.
Coordinate follow up care from the Year Round Care appointments including follow up appointments, prescription renewals, and results. Work with Year Round Care Physicians and Nurse Consultants in managing client care, respond to all communications including e-mails and phone calls regarding patient inquiries and assist with organization and tracking of medical reports and results. Coordinate with other clinic staff to ensure exceptional delivery of service.
Make a significant impact at the crossroads of healthcare and technology. Your real-world expertise in medical office administration will help train and elevate AI solutions designed for the future of healthcare, providing practical insights and actionable feedback from a medical administrative perspective.