As a Team Coordinator - Virtual Support (TC), you’ll engage in a range of exciting responsibilities, including working with field staff and Manager, Clinical Services (MCS) to appropriately schedule clinicians for cases. You will maintain current staff and patient schedules and submit required reports to appropriate employees.
We are looking for detail-oriented, highly organized, and customer-obsessed Tour Coordinators to join our Tour Ops team. This role is responsible for scheduling and managing home tours across assigned markets, ensuring a seamless experience for potential residents and internal tour hosts. You will handle a variety of tour types and coordinate inspection coverage in partnership with 1099 contractors and third-party vendors.
The Practice Coordinator will handle managing all pre-visit activities associated with our in-home assessment and telehealth operations. This includes reviewing scheduled appointments, preparing charts and necessary documentation, making outbound calls to members to confirm appointments, and conducting the check-in process. They will also manage schedules, route medical records, and ensure NPs have necessary equipment.
The Centralized Scheduler is responsible for scheduling our patients for therapy throughout an assigned region. A successful candidate has excellent organizational and analytical skills, including troubleshooting and problem-solving abilities. Possessing strong customer service, interpersonal skills, attention to detail, and a commitment to quality and process improvement are essential.