In this role, you’ll support patients and clinicians across the country by managing virtual patient check-ins, handling inbox messages, and ensuring seamless care coordination in a fully remote environment. Responsibilities include conducting remote patient check-ins, documenting medical information accurately in the EMR, communicating with patients, and supporting clinicians during virtual visits. This role requires 2+ years of experience in virtual care and familiarity with EMR platforms.
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USD/year
The Patient Liaison is responsible for the intake of information from referral sources and scheduling patients, including creating initial files, obtaining authorization, gathering necessary information, and providing appointments at appropriate clinics for therapy or functional testing. This role supports Upstream Rehabilitation's mission, vision, and values in a remote contact center environment, requiring 100% phone work.