This role involves receiving and processing priority referrals. Key responsibilities include managing inbound referrals, error-free data entry, completing insurance verification tickets, and answering calls with empathy and compassion, all while maintaining excellent communication and task management skills.

Drives clinical and administrative support functions across the market, such as customer service, scheduling, registration, referrals, and prior authorizations and serves as a Synapticure’s representative to members and partners, ensuring members have the care and assistance they need.