Notion

We are seeking an AI Support QA Specialist to raise the quality bar for Notion’s AI-powered support. You'll run systematic QA on our AI chat and email experiences and accelerate validation for our AutoQA system so quality metrics remain accurate before and after launch. You’ll turn insights into action by updating conversational design and our knowledge base, and by partnering closely with User Operations and our QA Ambassadors.

We’re looking for a detail-oriented and highly organized User Research Operations Coordinator to support our growing research team. In this role, you’ll work closely with our Research Ops Program Manager and cross-functional researchers to ensure customer calls run smoothly from start to finish. This is a contractor role with a 6-month term requiring [20-30 hours/week].