Under supervision, perform clerical work including complex data processing functions, recording, researching, checking and maintaining records; furnishing information to licensing applicants; and processing applications as needed.
Check records for accuracy of information and for conformity with established policy and procedures.
Under supervision, prepare and monitor reports.
Data ProcessingCustomer ServiceTypingClericalReporting
Review and process DCWP license applications and all relevant documentation
Perform clerical work including complex data processing functions, recording, researching, checking and maintaining records and furnishing information to licensing applicants.
Provide high-volume customer service to licensing applicants in person and via phone.
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. They license nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws.
Communicating and interacting with consumers and businesses on consumer-related complaints
Analyzing, documenting, researching, and resolving consumer complaints in accordance with the laws, rules, and regulations enforced by DCWP
Maintaining Agency database and providing reports as needed
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws.
Accurately enter, update, and maintain large volumes of data across various company databases and management systems
Manage and organize digital filing systems, ensuring all documents are properly categorized and easily accessible
Generate accurate spreadsheets, reports, charts, and presentations using various software tools
They are seeking a highly motivated and detail-oriented Remote Data Entry Clerk / Administrative Assistant to join their growing team in the United Arab Emirates. They value professionals who are self-starters, comfortable with digital tools and remote collaboration platforms, and committed to maintaining the highest standards of data integrity and confidentiality.