Job Description
System Administration and Maintenance:
Administer and maintain core IT systems, including Microsoft Entra, Intune, Jamf, and Microsoft Office 365 suite.
Monitor system performance, apply updates, and ensure optimal uptime for critical IT services.
Administer and maintain Cisco Meraki infrastructure, including access points, switches, and security appliances.
Support and Troubleshooting:
Provide 2nd and 3rd-level support for IT systems and infrastructure issues, resolving escalated incidents efficiently.
Conduct root cause analysis for recurring issues and implement permanent fixes or system improvements.
Collaborate with IT Support and Hardware teams to address complex technical challenges related to device management and access.
Security and Compliance:
Implement and enforce IT security measures, including role-based access controls, encryption, and endpoint security policies.
Ensure compliance with company policies, data protection regulations, and audit requirements for all IT systems.
Create and maintain comprehensive documentation for system configurations, processes, and troubleshooting procedures.
About Enpal
Enpal makes solar energy simple by renting solar systems, energy storage, and wall boxes for an all-inclusive rate, complemented by an affordable green energy plan.