As an Office 365 Engineer, you will support and maintain Exchange Online, Teams, Entra ID, and other Office365/Azure services. This role involves collaborating on projects and providing Tier 3 support, resolving complex issues, and managing Office 365 licensing and policies.
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Provide comprehensive support to end-users and managing network operations within customer environments. Handle a variety of tasks, from resolving workstation issues and performing basic server and network administration to managing and supporting Microsoft 365. Assist with user administration, configure new workstations and peripherals, address security concerns, manage software updates, and offer technical guidance.
Key responsibility is to enable our users to get the most from our technology platforms, helping them solve problems, fixing issues they experience and understanding how they work and how we can make them more efficient. Supporting End Users with day to day issues with their current technology platforms and enabling new technology rollout including user training.
We're on the lookout for a Senior Technical Lead—a hands-on, sharp-minded problem solver who thrives on both the technical and people sides of IT. You're comfortable writing PowerShell scripts as you are coaching junior techs. This role blends leadership, technical escalation, client interaction, and process ownership into one dynamic position.