Support Specialist, Enterprise Service Desk
Benefits
Unlimited PTO
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Key Responsibilities:
- Provide first-line technical support via phone, email, chat, and self-service portals.
- Diagnose and resolve issues with desktops, laptops, printers, and software.
- Support password resets, account unlocks, and access requests.
Requirements:
- At least 2 years of service desk experience, preferably in MSP environment.
- Strong technical background with Windows, Office 365, Azure AD, and Active Directory.
- Excellent communication and problem-solving skills with customer-centric mindset.
Benefits:
- Hourly compensation of $20–$24 per hour.
- Medical and dental insurance, FSA, and 401(k) retirement plan.
- Flexible PTO and fully remote work within the US.
Jobgether
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The company focuses on efficient, technology-driven recruitment processes.