Provide remote IT support for business clients, troubleshooting hardware, software, and connectivity issues.
Administer Microsoft 365, network, and firewall systems while using RMM tools for monitoring and maintenance.
Communicate professionally with clients, document technical work, and escalate issues to senior engineers.
20four7VA is a recruiting firm connecting offshore independent contractors with clients worldwide, primarily in developed markets. It offers free training, upskilling, and a supportive community for its contractors.
You will investigate and resolve medium-complexity technical support requests, performing detailed troubleshooting and applying solutions within SLAs.
You will serve as a technical filter to improve first-contact resolution, prevent escalations, and maintain accurate records of all interactions.
You will support junior team members, identify recurring issues, and contribute to improving internal processes and knowledge resources.
Brazil Security & IT provides IT support and technical assistance for medium-complexity client needs, ensuring efficient issue resolution and positive experiences. The company values collaboration, continuous learning, and operational excellence.
Manage and maintain enterprise network infrastructure, including firewalls, routers, switches, load balancers, and SD-WAN solutions.
Configure, monitor, and troubleshoot Cisco, Fortinet, and Palo Alto firewalls to ensure security and operational stability.
Provide Level 3 support for complex network incidents and collaborate with cross-functional teams to ensure seamless connectivity.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The platform operates with a technology-driven culture and uses AI tools to support efficient and objective recruitment.
Independently assess system health, performance, and reliability of deployed safety technology
Develop and coordinate remediation plans with internal teams and external partners
Serve as a technical advisor to customers, translating technical findings into actionable recommendations
Canopy provides safety technology solutions for healthcare environments, focusing on system reliability and worker safety. The company values diversity and inclusion, with a collaborative culture aimed at positively impacting healthcare workers.
Serve as the initial point of contact for USMEPCOM users, providing Tier 1/2 support for hardware, software, network, and account issues.
Document interactions in ServiceNow, resolve approved first-contact issues, and escalate advanced technical requests.
Recognize potential outage signals and support assigned shifts, including after-hours and surge coverage when required.
DecisionPoint Corporation is a technology services company that supports government programs, including the USMEPCOM ENLIST service desk. It emphasizes customer-focused support, accurate documentation, and collaboration across remote technical teams.
Configure, maintain, monitor, and troubleshoot Cisco Nexus data-center switching environments.
Support Cisco ACI fabrics, software-defined networking, and data-center connectivity across enterprise networks.
Participate in outage response, equipment refreshes, and relocation cutovers to ensure secure and reliable network services.
DecisionPoint Corporation is a technology services firm providing network engineering and IT support for federal government programs. The company culture emphasizes equal opportunity and affirmative action, with a focus on mission-critical operations.
Provide on-site and remote technical support for USMEPCOM sites, diagnosing network, telecom, cabling, and device issues.
Install, configure, and maintain network equipment, cabling, and end-user devices while documenting actions.
Participate in on-call rotations, outage response, site surveys, relocations, and equipment refreshes.
DecisionPoint Corporation provides IT and mission support services to federal government clients. The company emphasizes customer service, mission readiness, and reliable technical support.
Provide 24x7 onsite and remote troubleshooting support for OneCare clients, ensuring SLA compliance.
Perform routine network maintenance, system upgrades, firewall management, and hardware replacement.
Support incident management, document network problems, and adhere to client security policies.
NCS is a leading AI Tech Services company that provides clients with agility and AI expertise across various industries. With a 15,000-strong team across the Asia Pacific, NCS is a subsidiary of Singtel Group and values Adventure, Excellence, Integrity, Ownership, and Unity.