Source Job

Latin America Unlimited PTO

Provide daily IT support for laptops, accounts, networking issues, and SaaS tools. Set up laptops for new hires and support onboarding/offboarding access. Maintain SaaS licensing, reclaim unused licenses, and support overall system ownership.

Okta Jira Notion Slack

20 jobs similar to IT Help Desk Specialist Latin America - Remote

Jobs ranked by similarity.

  • Manage IT services and resolve complex technical issues for end users.
  • Support video/audio conferencing technologies for onsite and remote events.
  • Manage IT assets, deployments, and access management, contributing to governance and compliance.

foodora is part of the Delivery Hero Group, the world’s pioneering delivery platform with the mission to provide a fantastic ordering experience.

US

  • Serve as the go-to IT partner for our Pakistan office, resolving Tier 1 and Tier 2 support requests with efficiency and care.
  • Manage daily break/fix support for the PK team—ensuring equipment and access issues are resolved quickly and completely.
  • Identify opportunities for process improvements and cost efficiencies in IT operations.

Brightwheel's vision is high quality early education for every child, supporting teachers, engaging parents, and enabling small businesses. They are the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.

$140,000–$170,000/yr
US Canada Unlimited PTO

  • Design, automate, and scale the systems that power our internal operations and employee experience.
  • Manage and evolve our SaaS ecosystem, identity platforms, and endpoint management tools.
  • Define IT processes, evaluate new tooling, and work cross-functionally with Engineering, People Operations, and Security.

At Benepass we're making benefits easy and believe people are the most important asset to any company.

US

  • Configure and manage corporate devices and secure endpoint access across a fully remote team.
  • Maintain and secure core SaaS tools such as Okta and Google Workspace.
  • Monitor and respond to internal security events and incidents.

XBOW is redefining the future of cybersecurity by building the world's first autonomous pentester, powered by AI.

Resolve IT issues for internal users through onsite and remote support. Lead onboarding and offboarding activities end to end. Independently diagnose and solve computer software and hardware problems.

Foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform with a mission to deliver an amazing experience—fast, easy, and to your door.

Latin America

Seeking an experienced and proactive IT Support Engineer Lead to manage and guide a talented IT support team in a fully remote environment. Oversee the resolution of complex technical issues, optimize IT workflows, and ensure seamless internal operations. Collaborate closely with cross-functional teams, implement IT best practices, and maintain high standards of system reliability and security.

This position is posted by Jobgether on behalf of a partner company.

$90,000–$115,000/yr
US

  • Provide expert support for our technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion.
  • Own the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and ensuring audit-ready documentation.
  • Identify opportunities to automate repetitive IT tasks, improving efficiency and reducing manual overhead.

Thatch is a fully distributed early-stage company using technology to change the way America does healthcare. They are a happy, friendly, high-velocity team.

  • Implement and manage our MDM solution as well as configure and deploy laptops and mobile devices for new hires.
  • Onboard new employees with device setup, account provisioning, and access management and serve as the first point of contact for employee tech issues.
  • Manage user accounts across company systems, implement and maintain SSO and access controls, and conduct periodic access reviews.

My Funded Futures is transforming proprietary trading by providing traders with capital, tools, and community. They blend innovation, transparency and performance, helping traders scale faster; They are passionate about fintech, financial markets, and data-driven growth.

Latin America North America Unlimited PTO

As a Technical Support Engineer, be the primary point of contact for customers, navigate technical challenges, and help achieve their business goals. Engage directly with users via email and chat, triage issues, diagnose problems, and provide clear, actionable guidance. Work closely with Product and Customer Success teams, contributing to process improvements and product enhancements.

This position is posted by Jobgether on behalf of a partner company and they use an AI-powered matching process to ensure your application is reviewed quickly.

$140,000–$160,000/yr
US Unlimited PTO

  • Manage day-to-day IT needs, including device setup, troubleshooting, and software provisioning.
  • Lead and coordinate all aspects of our SOC 2 readiness and audit process.
  • Own identity and access management (IAM) across all systems and tools.

Found is building tools that give self-employed people the security and peace of mind that has historically only been possible at big corporations.

India Latin America Philippines

  • Lead and enhance IT operations across global teams.
  • Manage a distributed Tier 1 support team.
  • Maintain enterprise-grade IT infrastructure.

Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements.

US Unlimited PTO

  • Diagnose issues, determine solutions, and anticipate customer impact.
  • Partner with Sales teams to guide organizations through complex workspace configurations.
  • Capture product and process gaps and present data-backed cases for new feature development and process automation.

Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.

$170,000–$185,000/yr
Americas Unlimited PTO 11w maternity

  • Lead and scale internal technology operations for a fast-growing, remote-first organization.
  • Ensure a secure, efficient, and reliable IT environment, managing internal systems, and driving technology strategy.
  • Mentor a small IT team while actively participating in day-to-day operations, collaborating with cross-functional teams.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

$117,600–$145,200/yr
North America

  • Lead a global team of IT specialists, fostering a culture of high performance.
  • Oversee IT service delivery and support across international office locations and the remote workforce.
  • Develop and execute the long-term technology roadmap for corporate IT, ensuring it scales with the company's growth.

Dialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers.

Canada

Contribute to an established IT Service Desk team and improve the productivity of all StackAdapt employees. Support employees across diverse global locations, supporting every department within the company. Provide first-level support and resolve increasingly complex service requests and critical incidents.

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision.

The IT Systems Engineer administers, configures, and maintains IT systems used to manage and control end-user devices, services, and enterprise applications. Handles 2nd and 3rd-level technical support and system optimization. Ensures the stability, security, and scalability of platforms such as Entra, Jamf, Intune, Microsoft Office 365, MS Defender, Atlassian tools, and other IT systems.

Enpal makes solar energy simple by renting solar systems, energy storage, and wall boxes for an all-inclusive rate, complemented by an affordable green energy plan.

  • Providing remote virtual, telephone, chat, and email support for employees.
  • Troubleshooting problems and providing immediate resolution, or performing additional research as needed to resolve issues.
  • Creating and managing detailed tickets documenting requests, troubleshooting, and resolution of requests.

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk.

US

  • Diagnose and resolve day-to-day technical issues.
  • Set up accounts, access, and tools for new hires.
  • Analyze recurring issues and implement improvements.

Advocate is a mission-driven organization helping people access government benefits and support. They combine expert advocacy with technology to streamline complex processes.

$175,000–$250,000/yr
North America

  • Improve access controls, endpoint security, and tooling across the company.
  • Own and improve WorkOS's identity and access management systems.
  • Partner with Infra to implement controls for least privilege, audit logging, and change management.

WorkOS builds tools and services for developers to help them implement authentication, identity, authorization, and overall enterprise readiness.