Job Description
Team Leadership: Lead, mentor, and manage a current global team of six (6) IT specialists. Foster a culture of high performance, collaboration, and continuous improvement while conducting performance reviews and identifying training opportunities.
Global Support Management: Oversee and coordinate all IT service delivery and support across 11 international office locations and the distributed remote workforce, ensuring consistent quality and availability of services.
Technology Strategy: Develop and execute the long-term technology roadmap for corporate IT, ensuring it scales with the company's growth and remains current with industry best practices and technology innovations.
About Dialpad
Dialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers.