Source Job

• Lead a global team of IT specialists, fostering a culture of high performance.
• Oversee IT service delivery and support across international office locations and the remote workforce.
• Develop and execute the long-term technology roadmap for corporate IT, ensuring it scales with the company's growth.

Dialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers.

• Lead and enhance IT operations across global teams.
• Manage a distributed Tier 1 support team.
• Maintain enterprise-grade IT infrastructure.

Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements.

Provide daily IT support for laptops, accounts, networking issues, and SaaS tools. Set up laptops for new hires and support onboarding/offboarding access. Maintain SaaS licensing, reclaim unused licenses, and support overall system ownership.

Founded in 2020, Mesh is the first global payment network for crypto, connecting hundreds of exchanges, wallets, and financial services platforms.

• Lead and scale internal technology operations for a fast-growing, remote-first organization.
• Ensure a secure, efficient, and reliable IT environment, managing internal systems, and driving technology strategy.
• Mentor a small IT team while actively participating in day-to-day operations, collaborating with cross-functional teams.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

Lead technology support operations for a dynamic organization, ensuring seamless IT service delivery. Manage a team of technical support staff and oversee branch technology and software deployment. Collaborate cross-functionally to enhance operational efficiency and support system reliability.

This position is posted by Jobgether on behalf of a partner company; they use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly.

As a Technical Support Engineer, be the primary point of contact for customers, navigate technical challenges, and help achieve their business goals. Engage directly with users via email and chat, triage issues, diagnose problems, and provide clear, actionable guidance. Work closely with Product and Customer Success teams, contributing to process improvements and product enhancements.

This position is posted by Jobgether on behalf of a partner company and they use an AI-powered matching process to ensure your application is reviewed quickly.

• Act as the primary IT point of contact, ensuring solutions-driven support.
• Lead SOC2 and ISO 27001 compliance initiatives with external partners.
• Manage the relationship with outsourced IT partner to maintain a secure environment.

Fantasy is a creative partner behind the world's biggest digital products, launching the next generation of intelligent experiences. For over two decades, they've partnered with industry leaders to shape products and services used by billions daily. They are committed to continually fostering a diverse, equitable, and inclusive workplace.

• Own and evolve the internal IT strategy, including systems management, access control, cybersecurity, and hardware procurement.
• Lead cross-functional efforts to improve system performance, security, and employee experience across SaaS tools, devices, and cloud infrastructure.
• Identify and implement scalable technology solutions to support the global team as the company continues to grow.

Customer.io powers automated communication that people actually want to receive, helping teams send smarter messages using real-time behavioral data.

• Provide expert support for our technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion.
• Own the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and ensuring audit-ready documentation.
• Identify opportunities to automate repetitive IT tasks, improving efficiency and reducing manual overhead.

Thatch is a fully distributed early-stage company using technology to change the way America does healthcare. They are a happy, friendly, high-velocity team.

• Maintain and monitor technology systems for security, compliance, reliability, and proactively addressing risks.
• Serve as the main point of contact for technology support, responding promptly to all IT issues, tickets, and requests.
• Provide high-touch, proactive support to staff and executive leadership, anticipating their needs and ensuring seamless technology experiences.

ghSMART is a premier leadership advisory firm dedicated to creating value for CEOs, boards, and investors. Their team is made up of nearly 200 extraordinary individuals who become trusted advisors to these leaders, helping amplify their positive impact on the world.

• Serve as the go-to IT partner for our Pakistan office, resolving Tier 1 and Tier 2 support requests with efficiency and care.
• Manage daily break/fix support for the PK team—ensuring equipment and access issues are resolved quickly and completely.
• Identify opportunities for process improvements and cost efficiencies in IT operations.

Brightwheel's vision is high quality early education for every child, supporting teachers, engaging parents, and enabling small businesses. They are the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.

• Manage IT services and resolve complex technical issues for end users.
• Support video/audio conferencing technologies for onsite and remote events.
• Manage IT assets, deployments, and access management, contributing to governance and compliance.

foodora is part of the Delivery Hero Group, the world’s pioneering delivery platform with the mission to provide a fantastic ordering experience.