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• Lead and scale internal technology operations for a fast-growing, remote-first organization.
• Ensure a secure, efficient, and reliable IT environment, managing internal systems, and driving technology strategy.
• Mentor a small IT team while actively participating in day-to-day operations, collaborating with cross-functional teams.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

Seeking an experienced and proactive IT Support Engineer Lead to manage and guide a talented IT support team in a fully remote environment. Oversee the resolution of complex technical issues, optimize IT workflows, and ensure seamless internal operations. Collaborate closely with cross-functional teams, implement IT best practices, and maintain high standards of system reliability and security.

This position is posted by Jobgether on behalf of a partner company.

• Manage day-to-day IT needs, including device setup, troubleshooting, and software provisioning.
• Lead and coordinate all aspects of our SOC 2 readiness and audit process.
• Own identity and access management (IAM) across all systems and tools.

Found is building tools that give self-employed people the security and peace of mind that has historically only been possible at big corporations.

• Lead a global team of IT specialists, fostering a culture of high performance.
• Oversee IT service delivery and support across international office locations and the remote workforce.
• Develop and execute the long-term technology roadmap for corporate IT, ensuring it scales with the company's growth.

Dialpad is the leading Ai-powered customer communications platform, transforming how businesses communicate with their customers.

• Provide remote IT support and ensure clients receive top-notch technical assistance.
• Handle system updates and hands-on troubleshooting.
• Maintain high standards of IT service.

Intelligent Technical Solutions is a dynamic and growing company. They value collaborative problem-solvers with excellent customer service skills and a detail-oriented mindset.

• Establish and maintain a trusted security and compliance posture.
• Support team members by administrating cloud applications across the organization.
• Manage employee IT lifecycle including onboarding, offboarding, access control.

We help organizations achieve real business results with powerful tools, services, playbooks, and guided programs on our digital platform.

• Manage IT services and resolve complex technical issues for end users.
• Support video/audio conferencing technologies for onsite and remote events.
• Manage IT assets, deployments, and access management, contributing to governance and compliance.

foodora is part of the Delivery Hero Group, the world’s pioneering delivery platform with the mission to provide a fantastic ordering experience.

• Own and evolve the internal IT strategy, including systems management, access control, cybersecurity, and hardware procurement.
• Lead cross-functional efforts to improve system performance, security, and employee experience across SaaS tools, devices, and cloud infrastructure.
• Identify and implement scalable technology solutions to support the global team as the company continues to grow.

Customer.io powers automated communication that people actually want to receive, helping teams send smarter messages using real-time behavioral data.

• Configure and manage corporate devices and secure endpoint access across a fully remote team.
• Maintain and secure core SaaS tools such as Okta and Google Workspace.
• Monitor and respond to internal security events and incidents.

XBOW is redefining the future of cybersecurity by building the world's first autonomous pentester, powered by AI.

• Design, automate, and scale the systems that power our internal operations and employee experience.
• Manage and evolve our SaaS ecosystem, identity platforms, and endpoint management tools.
• Define IT processes, evaluate new tooling, and work cross-functionally with Engineering, People Operations, and Security.

At Benepass we're making benefits easy and believe people are the most important asset to any company.

• Lead and enhance IT operations across global teams.
• Manage a distributed Tier 1 support team.
• Maintain enterprise-grade IT infrastructure.

Bold Business is a US-based global business process outsourcing (BPO) firm with over 25 years of experience and $7B+ in client engagements.

• Provide expert support for our technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion.
• Own the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and ensuring audit-ready documentation.
• Identify opportunities to automate repetitive IT tasks, improving efficiency and reducing manual overhead.

Thatch is a fully distributed early-stage company using technology to change the way America does healthcare. They are a happy, friendly, high-velocity team.

Contribute to an established IT Service Desk team and improve the productivity of all StackAdapt employees. Support employees across diverse global locations, supporting every department within the company. Provide first-level support and resolve increasingly complex service requests and critical incidents.

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision.

• First point of contact for IT support.
• Resolve a high percentage of issues at first contact.
• Requires knowledge of the core NBCU IT landscape.

NBCUniversal is one of the world's leading media and entertainment companies creating world-class content across film, television, streaming and theme parks.

• Maintain and monitor technology systems for security, compliance, reliability, and proactively addressing risks.
• Serve as the main point of contact for technology support, responding promptly to all IT issues, tickets, and requests.
• Provide high-touch, proactive support to staff and executive leadership, anticipating their needs and ensuring seamless technology experiences.

ghSMART is a premier leadership advisory firm dedicated to creating value for CEOs, boards, and investors. Their team is made up of nearly 200 extraordinary individuals who become trusted advisors to these leaders, helping amplify their positive impact on the world.

• Serve as the go-to IT partner for our Pakistan office, resolving Tier 1 and Tier 2 support requests with efficiency and care.
• Manage daily break/fix support for the PK team—ensuring equipment and access issues are resolved quickly and completely.
• Identify opportunities for process improvements and cost efficiencies in IT operations.

Brightwheel's vision is high quality early education for every child, supporting teachers, engaging parents, and enabling small businesses. They are the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.

• Administer and maintain Entra features like creating and editing Conditional Access Policies and implementing new Enterprise Applications to facilitate Single Sign On, SCIM provisioning, and other internal use cases.
• Act as an escalation point for front line support to meet internal OLAs; this requires strong troubleshooting skills and resourcefulness.
• Administer and configure a variety SaaS products including Atlassian, Slack, Adobe, Miro, and more and support efforts to deduplicate our SaaS suite, creating a single consistent tool set across all business areas.

Forbes Advisor is a new initiative for consumers under the Forbes Marketplace umbrella that provides journalist- and expert-written insights, news and reviews on all things personal finance, health, business, and everyday life decisions. Forbes Marketplace, a dynamic and fully remote company with approximately 600 employees globally.

• Lead and scale a global helpdesk team delivering world-class employee support.
• Own the strategy and administration of core productivity tools (Microsoft 365, Google Workspace if applicable, Zoom, Slack, Okta/SSO, etc.).
• Partner closely with Security to enforce compliance, endpoint hygiene, access controls, and change management.

e.l.f. Beauty, Inc. is committed to clean, cruelty-free beauty. They have expanded to include e.l.f. Cosmetics, e.l.f. SKIN, Well People, Keys Soulcare, Naturium and rhode and have had 26 consecutive quarters of net sales growth.

Lead technology support operations for a dynamic organization, ensuring seamless IT service delivery. Manage a team of technical support staff and oversee branch technology and software deployment. Collaborate cross-functionally to enhance operational efficiency and support system reliability.

This position is posted by Jobgether on behalf of a partner company; they use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly.

Implement and manage IT Endpoint principles across Windows, Mac, and ChromeOS. Automate installation, configuration, and maintenance of operating environments. Monitor system performance, troubleshoot issues, and respond to incidents.

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