Benepass is a fintech platform that helps companies design and administer personalized employee benefits. Backed by leading investors and named one of Inc. Magazine's Best Workplaces of 2023, the company has raised approximately $75 million and fosters an inclusive, remote-first culture.
Serve as the first point of contact for employee requests across IT helpdesk, People processes, expenses, and benefits, resolving tickets promptly and empathetically.
Process expense submissions, administer HSA and LSA enrollments, and coordinate hardware, software, onboarding, and offboarding tasks.
Use AI tools to streamline support, identify recurring friction, and improve workflows while maintaining accurate records and protecting sensitive data.