Serve as the first point of contact for employee requests across IT helpdesk, People processes, expenses, and benefits, resolving tickets promptly and empathetically.
Process expense submissions, administer HSA and LSA enrollments, and coordinate hardware, software, onboarding, and offboarding tasks.
Use AI tools to streamline support, identify recurring friction, and improve workflows while maintaining accurate records and protecting sensitive data.
Be the first point of contact for IT support across the company, resolving hardware, software, and access issues for a global, remote-first team.
Manage accounts, access, and permissions across core systems like Google Workspace and identity management, and oversee IT inventory and suppliers.
Use AI and automation to streamline support, document solutions, and partner with Security on compliance activities.
Masabi builds fare collection platforms that allow riders to buy and present tickets for public transport via mobile, ticket machines, or bank cards. Its Justride platform is used in over 250 locations globally, and the company has a global, remote-first, collaborative culture.
Manage IT equipment lifecycle logistics, including shipping, tracking, and inventory for new hires and departing employees.
Maintain accurate employee data in HRIS/ATS systems and support HR operations, I-9 documentation, and compliance projects.
Provide administrative and cross-departmental support to the HR Manager, Executive Assistant, and CISO.
Rhymetec is a leading security and compliance MSP helping companies build mature, scalable security programs. We are a fast-growing, fully remote company that partners with high-growth organizations to deliver real outcomes across vCISO, penetration testing, and compliance frameworks.
Manage People Service Desk tickets and employee questions on policies, benefits, PTO, and HR systems.
Process employee lifecycle changes in UKG and maintain accurate HR records.
Identify process improvements and update SOPs to streamline service delivery.
Ro is a direct-to-patient healthcare company providing nationwide telehealth, labs, and pharmacy services through a vertically integrated platform. Since 2017, it has helped millions of patients and is recognized as a top workplace in healthcare, with 20+ honors from Fortune, Great Place to Work, and PEOPLE since 2021.
Triage and resolve employee support requests across SaaS tools like Google Workspace, Slack, and Zoom.
Manage user onboarding/offboarding, access reviews, and device lifecycles with a focus on security.
Improve workflows and create documentation to help employees solve common technical issues independently.
Heartbeat Health is a virtual-first cardiovascular care company combining telemedicine, diagnostics, and AI-powered insights to improve heart care. It is a remote-first, mission-driven team where employees value autonomy, diversity, and mutual support.
Support a remote, distributed team by resolving tickets and troubleshooting hardware and app issues.
Tune our AI-powered ticketing system to automate self-service and reduce ticket volume.
Partner with teams to solve root causes and manage Okta, Google Workspace, and MDM.
Hightouch is an agentic marketing platform that helps brands turn customer data into action via a composable CDP. Founded in 2019 in San Francisco, we're a fast-moving, impact-driven team that values humility and kindness.
Run onboarding, offboarding, and internal mobility workflows day to day, managing HRIS, payroll, and benefits handoffs accurately.
Resolve employee casework, manage immigration case logistics, and partner with outside counsel as needed.
Collaborate with the Infrastructure, Analytics, & AI team to identify and test automation that reduces manual work in People Experience workflows.
Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and industry-leading security infrastructure. They are a diverse team of over 600 members building the future of finance, with a culture centered on the 'Village' and a commitment to inclusion.
Serve as first-line HR support for employee questions on policies, benefits, systems, and life cycle changes.
Own HRIS data integrity, payroll coordination, and parental leave processes end-to-end.
Run onboarding, benefits enrollment, and compliance documentation to keep operations audit-ready.
TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. The company is remote-first, scaling fast, and has been named a Best Place to Work by Outside Magazine and Built In.
Serve as Tier 2/3 escalation point for complex MacOS/Windows endpoint, identity, and collaboration issues.
Own advanced configuration and troubleshooting in Jamf, Intune, Okta/Entra, and Google Workspace.
Partner with Security and IT leadership to mature support processes, tooling, and documentation.
Horizon3 is a fast-growing, remote cybersecurity company that helps organizations find, fix, and verify exploitable attack vectors through its NodeZero autonomous pentesting platform. The team includes former U.S. Special Operations cyber operators and startup engineers, fostering a culture of respect, collaboration, ownership, and results.
Provide Level 1 and Level 2 technical support to employees across the corporate IT environment, ensuring timely resolution of incidents and service requests.
Troubleshoot hardware, software, operating system, network, and application issues on macOS and Windows devices, maintaining accurate documentation.
Collaborate with Corporate IT Engineering, Security, and IT Operations to resolve complex issues and continuously improve IT services.
Turnitin is a recognized innovator in global education, providing learning integrity solutions to academic institutions, publishers, and corporations worldwide. With team members in over 35 countries, they foster a remote-first, inclusive culture focused on making a difference in education.
Address client employee insurance concerns, answer benefit-related questions, and assist with claims resolution.
Maintain detailed records in Salesforce and generate client analysis reports as needed.
Monitor resolution timelines to ensure benefit issues and claims are closed within the designated timeframe.
Foundation Risk Partners is an insurance brokerage and consulting firm, one of the fastest growing in the US, hiring for its Corporate Synergies team. The company offers a comprehensive benefits package and values exceptional customer service and collaboration.
Manage the full employee lifecycle, including onboarding, offboarding, and internal mobility.
Handle employee inquiries and cases, providing clear guidance and escalating complex issues.
Collaborate with People, Legal, Finance, and technical teams to streamline processes and support automation.
The company operates at the intersection of financial services, technology, and digital assets. They are a fast-growing, security-conscious organization with a diverse, distributed workforce and an inclusive culture.
Provide temporary administrative support to Stripe's most senior leaders.
Manage complex and proactive calendars for multiple leaders concurrently.
Coordinate travel, expenses, and programmatic work for the global ABP team.
Stripe is a financial infrastructure platform for businesses, helping millions of companies accept payments and grow revenue. It is a mission-driven company focused on increasing the GDP of the internet, with a culture that values passion, grit, and integrity.
Coordinate interviews and support hiring managers and Talent Acquisition partners throughout the hiring process.
Prepare employment letters and ensure hiring activities are completed accurately and on schedule.
Support automation and AI initiatives, post job openings, and help improve candidate experience.
1Password builds enterprise password management and Unified Access Management to secure digital identities for businesses. With over 180,000 customers and a remote-first culture, it values collaboration, transparency, and innovation.
Own the service desk and triage IT requests from a fully remote team.
Provision access across Google Workspace, AWS, and SaaS tools, and manage Mac fleet via MDM.
Support security audits and automate repeat work with scripting and AI.
Sure is the first AI-native insurance platform, building enterprise infrastructure that powers insurance distribution, underwriting, and claims automation. The company is an award-winning, fast-growing team with a remote-first culture and a focus on collaboration and innovation.
Handle inbound calls and chats about benefit amounts, plan benefits, and claims.
Resolve member issues with empathy, accuracy, and a positive attitude.
Build rapport by listening carefully and meeting members where they are.
Sidecar Health is redefining health insurance by making excellent healthcare affordable and accessible for everyone. They are a mission-driven startup with a diverse team of professionals from tech, policy, and healthcare backgrounds.
Provide world-class front-line support to customers and partners via phone, online channels, and events.
Manage certification exams, surveys, courseware distribution, and LMS updates with meticulous attention to detail.
Collaborate with internal teams to improve customer experience and continuously act on feedback.
Scaled Agile, Inc. is a global training and enablement platform helping enterprises adopt agile practices and AI-driven work. They have trained over 2 million professionals through 400+ partners and offer a fun, collaborative team culture.
Deliver exceptional borrower support by phone and other channels, helping customers navigate applications, payments, and account questions.
Navigate consumer lending with care, following compliance requirements and partnering cross-functionally to resolve issues.
Own customer outcomes from first contact through resolution, documenting interactions and sharing insights with product and engineering teams.
Wisetack builds transparent consumer lending products for service-based businesses like HVAC, veterinary, and auto repair shops. The company is a well-funded startup with $84M raised, backed by top VCs, and recognized as a Great Place to Work.
Provide responsive, reliable, and consistent IT service delivery to HHS users, solving computer hardware, software, and network issues via phone, email, or in person.
Meet all Service Level Agreements by diagnosing, isolating, and resolving technical problems, with prompt referrals and escalations to appropriate support teams.
Document, track, and monitor problems in ServiceNow, and recommend system modifications to reduce recurring user issues.
Peraton is a next-generation national security company that delivers mission-critical IT solutions to government agencies, including the HHS OIG. It is a large, mission-driven organization that fosters a team-building culture and a fast-paced, evolving environment.
Respond to employee queries through the helpdesk system, ensuring professional, accurate, and timely resolutions.
Maintain up-to-date knowledge of People policies, processes, and systems to provide consistent guidance.
Triage incoming questions and route them to appropriate HR teams when escalation is required.
Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, it processes over $250 billion in digital payment transaction value annually.
Perform analysis and review of business practices, approve and change pricing, and review applicant files to sign leases.
Override screening in false positives, analyze ledger corrections, and ensure timely deposit refunds.
Partner with Revenue Management, Entrata Support Group, and Regional Property Managers to support business operations.
Extenteam is an AI-driven operations platform for short-term rental property management, founded in 2021 and based in Miami. They handle guest communication and operational workflows for 80,000+ properties, fostering a hands-on 'founder mode' culture that emphasizes innovation and high performance.