Heartbeat Health

The Account Manager, Provider Engagement will play a key role in building and strengthening relationships with physicians and clinical partners who utilize Heartbeat Health’s services. This individual will be responsible for proactive engagement with physicians, ensuring they understand and effectively use our platform, and supporting adoption and satisfaction. The Account Manager will serve as the primary point of contact for physician accounts, driving retention, growth, and overall success.

The Vice President of Implementation and Customer Success will help lead the client-facing delivery of our virtual cardiology solutions, ensuring seamless onboarding, effective adoption, and ongoing clinical and operational success. This role will be responsible for building scalable, repeatable frameworks that support clinical and operational excellence, scalability, regulatory compliance, and outstanding patient/provider satisfaction. The VP will oversee cross-functional teams to ensure rapid implementation of services, proactive customer success strategies, and structured issue resolution processes that uphold the highest standards of patient safety, quality, and trust.