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• Answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone
• You’ll be responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination)
• Communicate clearly and effectively (both oral and written) with patients, clients, Team Members, peers and Leadership.

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.

• Reaches out to members telephonically to assist with referrals, authorizations, HHC, DME needs, medication refills, make provider appointments and follow ups, etc.
• Creates cases, tasks, and completes assessments in Case Management module for all Hospital and SNF discharges
• Works as a team with the Case Manager to engage and manage a panel of SNP members

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve.

• Communicate and provide education to members and providers on insurance plan benefits and digital health solutions.
• Employ active listening & motivational interviewing skills, and can handle difficult calls tactfully, professionally and document accordingly that can build patient trust and engagement.
• Accurately track and document work on a variety of internal software tools and platforms.

Evry Health is on a mission to bring humanity to health insurance. They provide high-technology health plans that expand benefits, increase access and transparency, and feature a personalized, human approach. Evry Health is the major medical division of Globe Life (NYSE:GL), which has 16.8 million policies in force, and more than 3,000 corporate employees and 15,000 agents.

• Enjoy making outbound calls and reaching out to patients, members, and customers
• Outreach to patients to schedule appointments for preventative health screenings
• Assist members and patients with benefits and insurance information

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. Interacting with 1 in 3 Americans every day, they deliver positive healthcare experiences and improving outcomes.

• Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
• Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
• Assist individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups

Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, they deliver whole-person care, and leverage AI and automation to reduce administrative burden. They are deeply collaborative with nurses, social workers, community health workers, and medical professionals.

• Own high-volume inbound patient and provider communication queues.
• Serve as the first point of contact for patients, resolving inquiries in real time.
• Act as a reliable liaison between patients and their care teams.

Oshi Health is revolutionizing GI care with a digital clinic model, providing convenient access to an integrated and multidisciplinary care team. They are dedicated to creating a workplace that prioritizes their team and fosters inclusivity, reflected in their "Best Place to Work" awards.

• Play a critical role in supporting live patient scheduling and rescheduling.
• Serve as the frontline communicator between patients and clinical operations.
• Thrive in a fast-paced, remote-first startup environment.

Midi Health provides virtual care for women experiencing menopause. They are an equal opportunity employer that values inclusivity and fosters a supportive environment.

• Engage and enroll eligible health plan members in supportive care services.
• Educate members on Tuesday Health’s service offerings and support ongoing engagement.
• Provide ongoing telephonic customer service to members and their caregivers.

Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. They deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers and are shaping the future of community-based palliative care nationwide.

• Coordinating care and supporting Registered Nurses.
• Ensuring clear communication and maintaining patient privacy standards.
• Collaborating with medical professionals to improve patient outcomes.

Limitlessli specializes in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities. Leveraging their extensive global network, they connect clients with highly qualified professionals, offering tailored services to meet their clients' unique business needs.

• Proactively outreach to patients via phone to educate them on the care services available to them.
• Meet or exceed performance targets defined as “completed first visits” on a daily basis.
• Research and update patient information, leveraging internal and external data platforms, including EHRs and local market resources.

Strive Health strives to transform the broken kidney care system through early identification, engagement, and comprehensive coordinated care. They are an organization that embraces diversity and supports each other and is the destination for top talent in healthcare.

• Respond in a timely and efficient manner to assigned onboarding tasks
• Educate patients during onboarding on the Equip treatment model, virtual modality, and time commitment required for successful recovery
• Conduct proactive outreach to patients with appointment gaps (e.g., no shows / cancellations) in order to support strong intake attendance

Equip is a virtual, evidence-based eating disorder treatment program ensuring everyone can access treatment. Founded in 2019, Equip is a fully virtual company with passionate employees and has served thousands of patients and families.

• Conduct patient onboarding via phone, explaining program goals.
• Receive follow-up calls and document information in charting systems.
• Communicate concerns and changes in condition to the Provider Team.

CopilotIQ + Biofourmis is transforming in-home care with the industry's first AI-driven platform for pre-surgical optimization to chronic care. With commitment to enhancing the lives of seniors with chronic conditions and advanced data-driven insights, they're setting a new standard in accessible healthcare.

• Facilitate efficient communication between patients and clinical operations.
• Manage appointment changes through various channels.
• Optimize scheduling processes and providing timely responses to patient inquiries.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Serve as the first point of contact for incoming calls from patients and internal teams.
• Deliver clear explanations of insurance benefits, out-of-pocket costs, and payment options.
• Review patient accounts and resolve billing-related concerns with professionalism and urgency.

Metro Vein Centers specializes in state-of-the-art vein treatments, with a mission to improve patients' quality of life. With over 60 clinics across 7 states, they deliver compassionate, results-driven care in a modern, patient-first environment and maintain a high patient satisfaction score.

• Handle high volume of incoming calls (80+ per week), serving as the primary contact.
• Coordinate care, patient referrals , timely scheduling of initial and follow-up appointments.
• Schedule, reschedule, and monitor care assignments across multiple care locations.

SnappyCX is connecting top talent with leading healthcare innovators to improve patient access and outcomes. They provide professionals with diverse clinical and non-clinical backgrounds the opportunity to do meaningful work from home.

• Guide older adults and their caregivers through the intake process.
• Match patients with the right therapist with warmth and clarity.
• Help each new patient navigate the journey into care.

Sailor Health is revolutionizing mental health care for older adults. They aim to provide seamless access to compassionate, effective, and personalized mental health care for seniors and has a thoughtful, collaborative team rooted in purpose.

• Answer incoming patient calls promptly and professionally
• Accurately register and update patient information in the system
• Handle patient inquiries and provide basic information as needed

They connect talented individuals with remote job opportunities. I don't have information about their size or culture.

• Serve as primary contact for patients, families, and providers
• Schedule and coordinate medical appointments
• Manage patient documentation and EMR updates

Pine Park Health is a value-based primary care practice redesigning how residents of senior living communities get or stay healthy and lead a life they love. They aim to dramatically improve healthcare for seniors by building a new model of care designed around everyone involved.

• Provide empathetic, patient-centric support through various channels.
• Act as a liaison between patients and providers, relaying critical information.
• Guide patients through scheduling, telehealth services, and general inquiries.

Allara is a women’s health provider specializing in longitudinal care, supporting women through every life stage. They are trusted by over 60,000 women nationwide and bridging gaps in healthcare, making expert healthcare accessible through multidisciplinary care teams.

• Answer incoming calls and schedule patient appointments.
• Verify patient dental insurance benefits by contacting insurance carriers.
• Assist with onboarding new staff and manage employee schedules.

20four7VA connects offshore independent contractors with clients worldwide, particularly in developed markets. They focus on providing high-quality, task-specific services to improve business efficiency for their clients.