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What You’ll Do:
- Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
- Use relationship-based strategies to support members with social support navigation.
- Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
What You’ll Need:
- 3+ years of general work experience (healthcare call environments preferred)
- Bilingual – English/Spanish
- Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing
Because We Value You:
- Comprehensive health, vision & dental insurance
- 401k
- Flexible vacation policy -- take the time you need to recharge!
Pair Team
Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, they deliver whole-person care, and leverage AI and automation to reduce administrative burden. They are deeply collaborative with nurses, social workers, community health workers, and medical professionals.