Carenet Health

Successful data engineer actively participate in the design, development, and operation of a modern data platform that supports Carenet Health’s business strategy and delivers trusted data-as-a-service capabilities with a focus on data quality, reliability, and ease of use. Partner with BI teams, analysts, and business stakeholders to design, build, and maintain Carenet Health’s enterprise data warehouse.

Answer a high volume of inbound calls; transfer and direct calls; provide exceptional customer service via telephone. Responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination). Communicate clearly and effectively with patients, clients, Team Members, peers, and Leadership.

Receive and respond to prescription refill requests through various communication channels, including phone, email, fax, and Telephone Encounter. Verify the validity and accuracy of prescription refill requests received, ensuring compliance with regulatory guidelines. Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures. Demonstrate exceptional customer service skills when interacting with internal and external stakeholders, providing clear and comprehensive information. Compile and analyze data to track key performance indicators related to prescription refill processing, presenting findings to departmental leadership, and identifying trends.

This remote position involves receiving and responding to prescription refill requests through various channels. Responsibilities include verifying prescription accuracy, dispensing refills, providing customer service, and analyzing data. The role requires adhering to schedules and collaborating with teams to enhance patient care.

Work from home as a Certified Medical Assistant! Receive and respond to prescription refill requests through various communication channels, verifying accuracy and compliance. You'll prepare and dispense refills efficiently, demonstrate customer service, and compile data to track performance. Adhere to schedules, provide administrative support, and collaborate with teams to optimize workflow and enhance patient care.

Take inbound calls from patients, providers and members, manage calls for patients that may be sick, and support members with their insurance needs. This role will also provide 24/7 Triage Support and assign priority for a Registered Nurse to provide health advice. Answer inquiries on benefit claims, appeals, and authorizations.

The Care Advisor is a licensed Registered Nurse reporting to the Clinical Services team who provides quality driven telephonic clinical assessments, health education, and utilization management services to a diverse population of callers/patients/members. The Care Advisor uses critical thinking, essential multitasking skills and effective communication. They use their clinical knowledge to assess, disposition, make recommendations for care, provide education and health information.

Answer a high volume of inbound calls, transfer and direct calls, and provide exceptional customer service. You will handle front office patient coordination, including appointment scheduling and transport coordination. You will also contact health plans and verify patient insurance information. Communicate effectively with patients, clients, team members, peers, and leadership, and accurately input data into Carenet and EMR databases.