2 open remote positions
Carenet fosters collaboration, creativity and innovation.
This is a remote, work from home position where you will schedule radiology appointments such as Breast Imaging, Dexa, Injections, MRI, CT, Ultrasounds and Fluoroscopy. Handle questions and concerns regarding patient imaging needs, document all patient/member interactions via management software, and respond timely to customer inquiries while maintaining effective relationships with customers.
You will answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone and be responsible for all front office patient coordination to be completed in a timely manner. You will communicate clearly and effectively with patients, clients, team members, peers and leadership. You will accurately input data into both Carenet and EMR databases and answer all inquiries from patients, customers and third party vendors.