Answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone
You’ll be responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination)
Communicate clearly and effectively (both oral and written) with patients, clients, Team Members, peers and Leadership.
Data EntryCustomer ServiceSchedulingEMRCommunication
Team members will perform outbound calls to enroll the person into their food box program or to reauthorize the person into the program.
Have a passion for helping members make decisions that will enhance their healthcare experience
You will be making a difference in someone’s life!
Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Engaging patients over the phone to deliver services, explaining clinical programs and benefits.
Identifying potential medication and health-related issues and escalating them to the pharmacist.
Answering phone calls from patients, providers, and pharmacies and responding to inquiries professionally.
Arine is a healthcare technology and clinical services company focused on ensuring individuals receive the safest and most effective treatments. They are backed by leading healthcare investors and collaborate with top healthcare organizations, managing more than 18 million lives across health plans.
Conduct outbound and inbound calls to potential patients to explain services and assist with enrollment or scheduling.
Complete short intake forms to accurately collect demographic, eligibility, and clinical information.
Schedule patient appointments based on availability, location, and provider match.
Zócalo Health is a tech-driven healthcare provider built for Latinos, by Latinos, developing a new approach to care designed around shared experiences. Founded in 2021, they are backed by leading healthcare and social impact investors and are committed to expanding their reach to serve more members and communities.
Serve as the first point of contact for incoming calls from patients and internal teams.
Deliver clear explanations of insurance benefits, out-of-pocket costs, and payment options.
Review patient accounts and resolve billing-related concerns with professionalism and urgency.
Metro Vein Centers specializes in state-of-the-art vein treatments, with a mission to improve patients' quality of life. With over 60 clinics across 7 states, they deliver compassionate, results-driven care in a modern, patient-first environment and maintain a high patient satisfaction score.
Manage a defined caseload of enrolled CCM members.
Identify and address social determinants of health, including food access, housing resources, transportation, and community supports.
Partner closely with the RN and NP to surface barriers impacting care or engagement.
Pair Team is a tech-enabled medical group delivering whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities they serve. They're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care.
Answer incoming patient calls promptly and professionally.
Schedule, reschedule, and confirm patient appointments.
Accurately register and update patient information in the system.
SnappyCX is seeking an experienced Medical Receptionist to support a health practice. This is a part-time, remote role focused on front-desk and patient coordination responsibilities.
Work independently to make clinical decisions on routine patient care matters.
Provide patient-focused care and guidance on the phone or online.
Influence people to make better health decisions.
Carenet Healthcare Services provides telehealth and virtual care clinical triage assessments, health education and other services to diverse populations of patients and health plan members. They are a behind-the-scenes partner for 250+ of the nation’s premier health plans, health systems and their partners.
Guiding them toward scheduling their care assessments.
Giving them the encouragement they need to take that next step.
Carenet Health turns everyday conversations into meaningful connections that help people take charge of their health. They value their team members and show it through a competitive and supportive package.
Provides exceptional customer service and engagement via telephone.
Ensures customer satisfaction by providing quality service, identifying customer needs and assisting them with healthcare related issues/concerns.
Researches, identifies and solves problems; verify eligibility of services and places call backs as required.
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Answer, screen, and forward incoming calls to the appropriate person.
Log phone calls and documents into online document management system.
Maintaining frequent communication with client and answering questions.
The Ward Law Group is a leading personal injury law firm known for serving the community and driving results. Voted as one of the best places to work for the past two years, they offer an innovative and fast-paced environment where employees are empowered to make decisions and contribute to collaborative team efforts.
Receive and respond to prescription refill requests through various communication channels.
Verify the validity and accuracy of prescription refill requests, ensuring compliance with regulatory guidelines.
Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures.
Carenet Health pioneers advancements for healthcare consumer experience. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Complete an array of data entry tasks for client submissions, ensuring database records are accurate and current.
Provide high-quality customer service in both Spanish and English via phone and email.
Independently manage workload to meet deadlines and support team goals.
CCOF advances organic agriculture for a healthy world. They advocate for organic policies, support organic growth through education and grants, and provide organic certification. CCOF is a nonprofit organization governed by the people who grow and make our food and they have roots that span the breadth of North America.
Answer, screen, and route incoming calls to the appropriate team member
Maintain regular communication with clients and respond to questions
Request and obtain medical records and billing statements from providers
The Ward Law Group is a leader in personal injury, serving the community and driving results. They are a nontraditional, highly accountable, yet vibrant group of professionals, voted best places to work for the past two years.
Respond to incoming calls efficiently and effectively.
Answer general questions from patients and confirm, schedule, and reschedule appointments.
Update patient demographics and collect/verify insurance information.
Vision Innovation Partners aims to protect and restore vision, focusing on great patient outcomes and experiences. They offer opportunities for growth and development, fostering a culture centered on shared values.
Conduct patient outreach using telephonic and other communication methods.
Accurately document patient communications, outreach activities, and relevant clinical information in the Electronic Health Record (EHR).
Educate patients on wellness, preventive care, and recommended screenings.
Lone Star Circle of Care (LSCC) strives for exceptional, equitable patient care that leads to healthier communities. They offer a friendly and fun environment for their employees.
Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems
Wing is redefining the future of work for companies worldwide! They are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
Provides friendly, expedient, competent and professional customer service to members via telephone and/or written correspondence.
Cross-sells Credit Union products and services.
Supports a sales and service environment focused on the credit union’s mission, vision and core values.
Grow Financial Federal Credit Union provides financial services to its members. They have 600 team members and are dedicated to a diverse, collaborative culture where you can grow personally and professionally.
Strengthening the connection between the patient and their primary care physician/medical practice staff, as well as improving the patient’s health and well-being.
Engaging patients and helping them navigate their care, solve their healthcare issues, and improves communication with their medical practice.
Assisting the patient in achieving better health outcomes by addressing their questions and concerns, connecting them with the medical practice.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Their goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers.
As the first point of contact, you'll assist patients and providers.
Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. They aim to set the standard for the industry and help patients live their best lives and is committed to diversity, equity, and inclusion.