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Responsibilities:
- Conduct patient outreach as directed using telephonic and other communication methods.
- Document patient communications, outreach activities, and relevant clinical information in the Electronic Health Record (EHR).
- Educate patients on wellness, preventive care, and screenings.
Requirements:
- High School Diploma or GED.
- Minimum of three (3) years of experience in a healthcare setting.
- Experience with an electronic health record (EHR) and/or practice management system.
Preferred:
- Medical Assistant (MA) certification or equivalent experience.
- Bilingual English/Spanish language skills.
- Prior call center or high‑volume outbound communication experience.
Lone Star Circle of Care
Lone Star Circle of Care (LSCC) strives for exceptional, equitable patient care that leads to healthier communities. They offer a friendly and fun environment for their employees.