Serve as a primary point of contact for patients identified as at-risk for dropping out of the program.
Implement and optimize patient retention strategies developed by the Clinical Operations team.
Provide motivational support and educational resources to help patients overcome obstacles to engagement
Recora, founded in 2020, is a digital health company focused on virtual cardiac recovery and management. They have a fast-growing team, focused on scaling nationally and accelerating product development.
Supervise and mentor a team of mobile phlebotomists, ensuring quality and compliance.
Manage logistics, including supply chain and appointment assignments, to maximize efficiency.
Handle employee grievances and customer service escalations, aiming for positive outcomes.
Getlabs is a platform for at-home diagnostics, enabling healthcare organizations to send mobile phlebotomists to patients' homes. The company has raised $50M and aims to expand access to diagnostics, fostering a dynamic and ambitious work environment.
Serves as the primary contact for patient messages via MyChart, ensuring healthcare needs are met and care barriers are removed.
Acts as a liaison between patients, families, and provider teams to coordinate care and secure appropriate medical services.
Manages patient appointment scheduling and identifies urgent care situations, escalating them as needed for positive outcomes.
CommUnityCare Health Centers is a healthcare provider focused on community health services. The organization emphasizes patient-centered care, teamwork, and leveraging technology to deliver efficient healthcare in a supportive environment.