Make outbound calls to patient homes to complete short satisfaction surveys about their care experience.
Verify each patient’s Primary Care Provider (PCP) information.
Document all findings accurately in HHAExchange : Enter survey responses in the patient’s notes section and Update PCP details in the patient’s profile.
Limitlessli specializes in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities. Leveraging an extensive global network, they connect clients with highly qualified professionals, offering tailored services to meet their clients' unique business needs.
Coordinate patient enrollment, assist with device setup, and provide education on the purpose, benefits, and usage of remote monitoring technology.
Monitor patient data collected through remote monitoring devices and software platforms; analyze trends, identify abnormalities or significant changes in patient health status, and escalate issues to appropriate healthcare providers for intervention.
Develop strategies to engage and motivate patients to actively participate in remote monitoring programs; provide ongoing support, encouragement, and education to patients to promote adherence to monitoring protocols and healthy behaviors.
Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Their mission is to improve the quality of life throughout Arizona by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation’s top leading causes of death.
Represent Noctrix in direct virtual patient interactions, including training and support.
Serve as a consultant to clinicians during the implementation process.
Capture therapy support needs and provide feedback to product development teams.
Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Their team is dedicated to delivering prescription-grade therapy with an outstanding user experience, pioneering the world’s first drug-free wearable therapy for Restless Legs Syndrome.
Conduct patient outreach using telephonic and other communication methods.
Accurately document patient communications, outreach activities, and relevant clinical information in the Electronic Health Record (EHR).
Educate patients on wellness, preventive care, and recommended screenings.
Lone Star Circle of Care (LSCC) strives for exceptional, equitable patient care that leads to healthier communities. They offer a friendly and fun environment for their employees.
Provide 24/7 coverage for organ placement coordination, managing donor organ offers through post-transplant recipient phases
Communicate and collaborate effectively with transplant centers, surgeons, and donor organizations
Adhere to OPTN policies and ensure compliance with transplant regulations
Trinity Air Medical provides logistics support for organ donations and transplantation teams dedicated to saving lives. As the nation’s largest organ donation and transplantation logistics provider, they value innovation, collaboration, and excellence.
Receive and respond to prescription refill requests through various communication channels.
Verify the validity and accuracy of prescription refill requests, ensuring compliance with guidelines.
Prepare and dispense prescription refills accurately and efficiently, following organizational protocols.
Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily. They deliver positive healthcare experiences and improve outcomes by integrating human touch with data-driven technology.
Serve as the client liaison for all incoming intake calls.
Demonstrate knowledge of organizational structure and criteria to clients.
Initiate client Biopsychosocial Assessment by utilizing motivational interviewing techniques.
Groups Recover Together was founded in 2014 to make treatment for opioid addiction respectful, accessible and affordable. They empower their members to regain control of their lives through a combination of community support, outpatient weekly group therapy and medication.
Provide customer service in a phone-based environment, processing prescription information accurately.
Perform claim adjudication and auditing duties, like prior authorizations and eligibility checks.
Maintain patient records with attention to detail and confidentiality, ensuring regulatory compliance.
AnewHealth is a pharmacy care management company specializing in caring for people with complex, chronic needs. With over 1,400 team members, they care for more than 100,000 people across all 50 states, enabling better outcomes for patients and healthcare organizations.