Collaborate with members, family, healthcare providers, and community resources to coordinate services and address barriers, guiding members to achieve optimal health, providing tools, information, and assistance to help them understand options and navigate the path to care. Responsibilities include identifying and securing access to needed healthcare, social services benefits, and community resources.
We are seeking a dedicated Utilization Management CNA to join our healthcare team. This role is ideal for CNAs, Medical Assistants, LPNs, or individuals with a background in patient health support who are looking to make a meaningful impact behind the scenes. The Utilization Management Assistant answers first level calls in Utilization Review for member participants.
Represent Noctrix in direct virtual patient interactions, including application training, product demonstrations, and proactive and reactive therapy support. Serve as a consultant to clinicians and technicians during the implementation process and calibration sessions to ensure the smooth and effective integration of our product. Capture therapy support needs and provide valuable feedback to the product management and development teams.
The Patient Care Advocate (PCA) is responsible for serving as a liaison between patients and healthcare providers, ensuring that members receive the highest level of care and support. The PCA will advocate for patient’s needs, provide education and guidance, and assist with navigating the healthcare system while removing the complexities of the pharmacy benefit.
This role plays a key part in our remote physiological monitoring (RPM) program by contributing to the development and oversight of individualized patient care plans and providing ongoing guidance and support to our patients. Monitor and review patient vitals and care plans using our proprietary technology platform and collaborate with registered nurse (RN) case managers to support the development and execution of care plans addressing clinical and social needs.