The LMSW Case Manager is responsible for providing support activities for members, including significant coordination with all departments as well as providers and community based organizations to promote effective, efficient care. Responsibilities include assessing, planning, implementing, coordinating,monitoring and evaluating options and services required to meet an individual’s health needs.

The Care Manager coordinates services for members, emphasizing education/self-management and promoting quality care and cost-effective outcomes, assessing needs, reviewing service options, developing care plans, coordinating resources, monitoring progress, and documenting the care management process.