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Responsibilities:
- Receive and respond to prescription refill requests through various communication channels, including phone, email, fax, and Telephone Encounter.
- Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures.
- Compile and analyze data to track key performance indicators related to prescription refill processing, presenting findings to departmental leadership, and identifying trends.
Qualifications:
- Minimum of High School Diploma or GED; Minimum of 1 years experience in a retail pharmacy.
- Working knowledge of HIPAA Privacy and Security Rules and CMS security requirements.
- Proficient Bilingual Language Skills- Read, Write, Speak (Spanish and English).
Why Carenet?
- From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all.
- At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package.
Carenet Health
Carenet Health pioneers advancements for healthcare consumer experience. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.