Patient Engagement Specialist

Key Responsibilities:

• Proactively coordinate medication refills including data entry and pharmacy claim adjudication
• Make outbound patient refill phone calls and complete the patient refill request.
• Answer, resolve and triage inbound inquiries.

Experience/Requirements:

• 1-3 years of Pharmacy Technician and adjudicating claims experience strongly preferred but not required
• managing refills, specialty pharmacy, working with clinical care teams, and working remotely
• High school diploma or GED required

Traits:

• Organized, high-integrity, high accountability, attention to detail, dependable, quality focus
• Empathetic, good listener/communicator, collaborative, consistently arrives to work on-time with minimal unscheduled time off
• Energetic, highly motivated, team player with strong personal and communication skills