Responsible for assisting with overall Clinical Safety and/or PSS operations associated with products including the entire adverse events process which may include safety data collected from clinical trials and/or post marketing setting. You will be responsible to provide all clients with the appropriate quality of service in a safe and cost-effective manner.
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The role is within the External Capabilities group in Small Molecule Process R&D. Provides operational support and technical guidance for outsourced projects within Merck’s external CDMO partners to ensure the on time, high quality delivery of products and services. Some flexibility is required to work remotely with Merck’s overseas partners in another time zone during off hours.
As a Pharmacy Technician on the Shared Services team, you’ll play a vital role in supporting patients across multiple functions—from onboarding and outreach to refill coordination and financial assistance in a collaborative environment where your experience and empathy make a real impact.
Provide integrated support to patients and physicians by providing a hands-on approach to improve the quality of patient care. This is accomplished by developing personalized relationships with patients and prescribers to improve medication adherence and promote evidence-based care. Review and interpret patient care notes/assessments for supportive clinical data needed for prior authorization approvals. Monitor patient adherence across all sites and disease categories.
The Senior Clinical Trial Manager (CTM) oversees the planning, execution, and completion of clinical trials to ensure they meet regulatory standards, timelines, and budget constraints. This role is pivotal in ensuring the integrity and success of clinical research studies.