Communicate with patients and explain the Shields Partner Pharmacy program.
Access patient's EMR and review chart notes prior to outbound calls.
Identify medications requiring special storage and necessary supplies.
Shields Health Solutions proactively grows the specialty pharmacy patient population. They provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.
Communicate with patients over the phone about the benefits of the Shields Partner Pharmacy program.
Access patient EMRs to review charts and identify medication needs.
Identify necessary supplies for medications and ensure proper handling.
Shields Health Solutions partners with hospitals and health systems to create specialty pharmacy programs. They focus on improving medication access, adherence, and clinical outcomes for patients with chronic and complex conditions. The company is an equal opportunity employer that values diversity and inclusion.
Provide service for inbound pharmacy phone calls and/or placing outbound patient refill calls.
Assist the patient through the entire refill process.
Respond to patient requests and inquiries regarding prescription drug plan coverage and fulfillment through the pharmacy.
Shields Health Solutions partners with hospital leaders to build world-class specialty pharmacy programs. They offer solutions for hospitals to elevate care, improve financial outcomes, and streamline operations.
Reviewing patient care notes for clinical data needed for approvals and care plan recommendations.
Monitoring patient adherence across all sites and disease categories.
Recommending alternative therapeutic drug regimens and disease specific treatments according to guidelines.
Shields Health Solutions provides integrated support to patients and physicians. They improve the quality of patient care by personalizing relationships with patients and prescribers to improve medication adherence and promote evidence-based care.
Provide customer service in a phone-based environment, processing prescription information accurately.
Perform claim adjudication and auditing duties, like prior authorizations and eligibility checks.
Maintain patient records with attention to detail and confidentiality, ensuring regulatory compliance.
AnewHealth is a pharmacy care management company specializing in caring for people with complex, chronic needs. With over 1,400 team members, they care for more than 100,000 people across all 50 states, enabling better outcomes for patients and healthcare organizations.
Connect with patients on the Medsien platform, build rapport quickly, and communicate program benefits with clarity and empathy.
Listen to patient concerns, handle objections with compassion, and help them feel supported as you guide patients step-by-step through the enrollment process with patience and professionalism.
Manage your patient call pipeline, follow up as needed to ensure smooth enrollment, accurately document all interactions and outcomes in Medsien’s systems, and collaborate with the clinical operations team to ensure patients are welcomed into ongoing care programs.
Medsien is transforming how healthcare is delivered beyond the hospital walls. They are the leading provider of scalable Remote Care Management solutions, blending innovative technology with compassionate human connection and help providers offer continuous, proactive care to patients with chronic conditions.
Support students in navigating state-specific Pharmacy Technician licensing requirements.
Provide timely support to our students successfully resolving inquiries using Front/HubSpot.
Work 1:1 with students to help them stay on-track academically, meeting all requirements for graduation
Stepful offers affordable, online, instructor-led, and AI-supported programs that help learners launch high-demand healthcare careers. They partner with healthcare institutions to build talent pipelines. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp.
Provide medication management for individuals, including reconciliation and adherence counseling.
Collaborate with the interdisciplinary care team to develop individualized care plans.
Monitor and evaluate medication regimens to ensure clinical criteria are met.
Shields Health Solutions provides integrated support to patients and physicians. They are focused on improving the quality of patient care through personalized relationships with patients and prescribers. They provide equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type.
Manage 100+ outbound and inbound calls to and from our members in a timely manner.
Deliver effective and enthusiastic communication to encourage and motivate potential members to utilize services.
Provide concierge level service with every member we connect with and establish a successful rapport to instill trust.
Transcarent is the One Place for Health and Care that brings medical, pharmacy, and point solutions together with a WayFinding experience, a generative AI-powered health and care platform. More than 1,700 employers and health plans rely on them to provide information, guidance, and care to 21 million Members.
Answer incoming calls and assist customers, pharmacies, and doctor offices.
Research information in databases to resolve customer service issues
Maintain composure in escalated situations
Qualfon delivers engaging interactions and positive experiences. With a mission to help as many people as possible pursue their total vocation, they strive to be the partner of choice for their clients, creating ever-growing job opportunities.
Conduct patient outreach using telephonic and other communication methods.
Accurately document patient communications, outreach activities, and relevant clinical information in the Electronic Health Record (EHR).
Educate patients on wellness, preventive care, and recommended screenings.
Lone Star Circle of Care (LSCC) strives for exceptional, equitable patient care that leads to healthier communities. They offer a friendly and fun environment for their employees.
Review EMRs to resolve patient inquiries and conduct insurance verification.
Handle a high volume of patient telephone calls and provide excellent customer service.
Document calls, resolve patient inquiries, and perform other assigned duties.
Stony Brook CPMP provides comprehensive healthcare services. While the employee count is not mentioned, they focus on delivering high-quality patient care and maintaining a supportive work environment.
Utilize systems to create work orders for field operations based off of orders provided from channel partners.
Efficiently dispatch work orders to field personnel using systems, accounting for field staffing and time needed to complete orders.
Serve as the primary communication vessel between our customers, and our Velocare field personnel via phone, instant messenger, email, and platform messaging.
Cardinal Health is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With more than 50 years of experience, Cardinal Health employs a diverse group of individuals.