Support students struggling with motivation, grades, or payments by helping them problem-solve and stay on track.
Provide timely, resolution-focused support to students, successfully resolving inquiries using Front/HubSpot.
Answer phone calls from current and potential students and respond to inquiries via email, SMS, and social media.
Stepful reimagines allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs, especially for underserved communities, to launch healthcare careers. They partner with healthcare institutions to build talent pipelines and address the growing shortage of allied health workers.
Communicate with patients telephonically regarding the Shields Partner Pharmacy program.
Access patient EMR to review chart notes prior to outbound calls.
Identify medications requiring special storage and necessary supplies.
Shields Health Solutions collaborates with hospital leaders to elevate specialty pharmacy care. They focus on enhancing outcomes, improving access, and lowering costs through integrated pharmacy programs; additionally, they are committed to equal opportunity and diversity within their workforce.
Handle student interactions (Calls, Chat, Texts and Emails) with empathy and understanding.
Collect and organize student feedback or product bugs; share with CX management team and/or other company stakeholders.
Prioritize multiple deliverables and responsibilities, with the ability to change focus quickly and efficiently.
Aceable is a mobile education platform offering affordable and engaging online courses. They are dedicated to helping people achieve their goals through online certification and have been recognized as one of the Best Places to Work.
Communicate with patients over the phone about the benefits of the Shields Partner Pharmacy program.
Access patient EMRs to review charts and identify medication needs.
Identify necessary supplies for medications and ensure proper handling.
Shields Health Solutions partners with hospitals and health systems to create specialty pharmacy programs. They focus on improving medication access, adherence, and clinical outcomes for patients with chronic and complex conditions. The company is an equal opportunity employer that values diversity and inclusion.
Communicate with patients and explain the Shields Partner Pharmacy program.
Access patient's EMR and review chart notes prior to outbound calls.
Identify medications requiring special storage and necessary supplies.
Shields Health Solutions proactively grows the specialty pharmacy patient population. They provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.
Recruit, enroll, and guide students through undergraduate and graduate programs.
Advise students regarding career and program interests, aligning with goals.
Manage onboarding, provide financial guidance, and offer personalized support.
Kaplan is a global company at the intersection of education and technology that focuses on collaboration, innovation, and creativity to deliver a best-in-class educational experience. Kaplan, Inc. is a global educational services company, with about 10,000 employees and operations in 26 countries.
Serve as the first point of contact for students and parents, answering inquiries and resolving issues.
Proactively follow up with potential students, offering personalized course information.
Maintain relationships with existing students and parents, offering professional service.
Think Academy US, a subsidiary of TAL Education Group, is an education technology company providing K-12 extra-curricular learning services. We foster critical thinking and logic skills through innovative teaching techniques, offering math-focused after-school programs.
Provide direct support for assigned state-based BSN | MPEN VN PN |ADN campus nursing students, supporting retention, progression, and NCLEX-RN exam preparation.
Guide, implement, and execute all developed licensure initiatives across assigned campuses and sites.
Monitor and analyze key performance indicators that align with the Content Mastery Series and NCLEX success, ensuring data-driven interventions and student support strategies align with outcomes.
Unitek Learning helps thousands of students launch and accelerate their careers every year. It is a rapidly growing and highly successful company, and offers a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.
Serve as a trusted guide explaining University policies and Financial Aid guidelines.
Provide personalized student-centered support to help each learner stay on track.
Manage student Accounts Receivable, including document collection, and financial aid.
National University is dedicated to creating a supportive academic and work environment. They employ more than 4,500 faculty and staff and serves over 45,000 students.