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Presentation
About the Position:
- Ensure students' needs are met in a timely, high quality manner.
- Handle dynamic, high-pressure situations with a ridiculously positive attitude.
- Support the needs and growth of others.
What You'll Do:
- Handle student interactions with empathy and understanding.
- Collect and organize student feedback and share with stakeholders.
- Use AI-powered support tools to enhance response efficiency.
What You'll Need:
- 2+ years customer service experience.
- Availability for weekend and/or evening work.
- Effective and clear verbal and written communication.
Aceable
Aceable is a mobile education platform offering affordable and engaging online courses. They are dedicated to helping people achieve their goals through online certification and have been recognized as one of the Best Places to Work.