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The Opportunity:
- Serve as front-line support to students, providing information needed to enroll, graduate, and find a job.
- Work collaboratively with team members across the organization to resolve student issues.
- Provide the best customer experience.
What You'll Do:
- Support students who are struggling with motivation, grades, or program payments.
- Provide timely, resolution-focused support to students, successfully resolving inquiries using Front/HubSpot
- Create and update help documentation.
Stepful
Stepful reimagines allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs, especially for underserved communities, to launch healthcare careers. They partner with healthcare institutions to build talent pipelines and address the growing shortage of allied health workers.