Associate Customer Success Manager (North East area)

Remote regions

US

Salary range

$70,000–$80,000/yr

Benefits

3w PTO

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Responsibilities:

  • Act as the first line of communication for customer inquiries.
  • Log, track, and resolve customer issues.
  • Identify recurring issues to improve the customer experience.

Qualifications:

  • Excellent active listening and communication skills.
  • Experience implementing cloud-based platform products.
  • Highly organized, self-directed, and process-orientated.

Total Compensation:

  • 90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums
  • A 401(k) program with employer match
  • 15 paid vacation days (increases to 20 days on your 3rd anniversary), 12 observed national paid holidays, 9 sick days, and 16 paid volunteer hours per year

Age of Learning, Inc.

Age of Learning is a leading developer of Pre-K through 5th grade learning resources. They help children build a strong foundation for academic success and a lifelong love of learning and have served over 50 million children worldwide.

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