Associate Customer Success Manager (North East area)
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3w PTO
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Responsibilities:
- Act as the first line of communication for customer inquiries.
- Log, track, and resolve customer issues.
- Identify recurring issues to improve the customer experience.
Qualifications:
- Excellent active listening and communication skills.
- Experience implementing cloud-based platform products.
- Highly organized, self-directed, and process-orientated.
Total Compensation:
- 90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums
- A 401(k) program with employer match
- 15 paid vacation days (increases to 20 days on your 3rd anniversary), 12 observed national paid holidays, 9 sick days, and 16 paid volunteer hours per year
Age of Learning, Inc.
Age of Learning is a leading developer of Pre-K through 5th grade learning resources. They help children build a strong foundation for academic success and a lifelong love of learning and have served over 50 million children worldwide.