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What you'll do:
- Support students in navigating state-specific Pharmacy Technician licensing requirements.
- Provide timely support to our students successfully resolving inquiries using Front/HubSpot.
- Answer phone calls from current and potential students in the program.
What you'll bring:
- At least 2 years of experience in career services or student coaching role (preferred)
- Strong communication skills and high attention to detail to ensure our students’ issues are resolved in the most efficient manner.
- Strong problem-solving skills to address issues and identify improvement opportunities.
Stepful
Stepful offers affordable, online, instructor-led, and AI-supported programs that help learners launch high-demand healthcare careers. They partner with healthcare institutions to build talent pipelines. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp.