New Patient Outreach Coordinator (Pharmacy Technician)

Job Purpose:

• Proactively grow the specialty pharmacy patient population.
• Enroll eligible patients with Shields Partner Pharmacy
• Educate patients on the services offered by the Shields Specialty Pharmacy Program.

Job Duties:

• Communicate with patients over the phone.
• Access patient's EMR and review chart notes prior to outbound call.
• Perform other duties as assigned.

Skills:

• Strong verbal communication and phone skills.
• Self-motivation and ability to work effectively in an independent environment.
• Proficient in Microsoft Office particularly Excel, Word, and Outlook.

Experience/ Education:

• Texas Pharmacy Technician License and National Certification from PTCB or equivalent is required.
• 1+ years' experience as a Pharmacy Technician or related experience.
• High school diploma or GED required.