As a Manager, Product Quality Clinician you will be a member of Complaint Handling and Post Market Surveillance/Risk Management team to provide clinical guidance/clinical expert knowledge to Quality, Engineering and other cross functional teams to understand the nature of complaints and possible health risks. You will ensure appropriate investigation of product complaints and adverse events, in order to escalate potential manufacturing, design, labeling and training issues.

Join in the development of the Patient Health Record App in Italy, playing a key role in developing the medical terminologies and medical rules for the Italian version of the Mobile App. Responsibilities include collecting, formatting, and adapting terms based on standard terminologies like ICD10, and delivering these terms to tech teams.

This is a remote role responsible for processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status and documenting information in multiple platforms using two computer monitors in a high-volume production environment. Proficient in Microsoft office (including Word and Excel) is needed.

The CRA II assists in the execution of clinical studies sponsored by Penumbra to assess safety and effectiveness of products. This position works with confidential patient and company data, and interfaces with a variety of internal and external stakeholders. The role involves site management, monitoring, and ensuring compliance with study protocols and regulatory guidelines.