Make assigned outbound patient refill phone calls and complete the patient refill requests in a timely manner.
Answer, resolve and triage inbound inquiries appropriately.
Proactively coordinate medication refills including data entry and ensuring correct days supply is entered for all fills.
Shields Health Solutions provides integrated support to pharmacy staff. They emphasize accurate workflows and leveraging technology to support optimal patient care and efficient operations.
Expertly lead the identification, collection, abstracting, coding, staging, and follow-up of cancer cases, rigorously ensuring data accuracy and regulatory compliance.
Meticulously identify and confirm cancer diagnoses, applying in-depth knowledge of disease processes to accurately abstract and assign codes and stages using established systems.
Maintain current guideline knowledge, enter data into the registry database, and ensure compliance with all state and federal standards and productivity metrics.
St. Joseph's Hospital and Medical Center is a not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895, St. Joseph's remains dedicated to its mission of caring for the poor and underserved and is a nationally recognized center for quality quaternary care, medical education and research.
Develop tools, analyses and reports that support initiative-wide monitoring and evaluation efforts.
Support efforts to collect, analyze and interpret Upstream program and EHR-derived data.
Coordinate meetings with internal and external stakeholders and working with Upstream leadership to synthesize results for program improvement and reporting purposes.
Upstream USA is a national, nonpartisan nonprofit dedicated to ensuring equitable, patient-centered contraceptive care is available to everyone. It focuses on improving contraceptive care in primary care settings and operates in 37 states and Washington, D.C. Upstream is supported entirely by venture philanthropy.
Maintain ongoing caseload of individuals to promote engagement and achievement of health goals.
Use relationship-based strategies to support members with social support navigation.
Assist individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups.
Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, they deliver whole-person care - clinical, behavioral, and social - in partnership with community organizations. Their model empowers clinicians and care teams to provide compassionate, high-impact care and leverages AI and automation to reduce administrative burden.
Conduct routine patient check‑ins to monitor therapy experience, identify concerns, and support adherence to treatment plans.
Assist with initial outreach to confirm therapy start and assess early treatment experience.
Coordinate patient appointments, follow‑up visits, and clinical monitoring schedules.
Shields Health Solutions partners with hospitals and health systems to develop and manage specialty pharmacies. They focus on improving patient outcomes, enhancing financial performance, and ensuring regulatory compliance for their partners.