Deliver product training and clinical education to surgeons and staff.
Support live procedures ensuring optimal OR workflow and troubleshooting.
Partner with Sales to identify opportunities for utilization growth and account retention.
PROCEPT BioRobotics is committed to revolutionizing treatment for benign prostatic hyperplasia (BPH) through innovation in surgical robotics. The company focuses on improving the quality of life for patients and providing effective treatment options for surgeons.
Lead and manage multi-level Clinical Specialists for clinical support and case coverage.
Develop and deliver clinical education to sales, clinical specialists, and OR staff.
Work cross-functionally with Quality, Regulatory, Marketing, and R&D to develop clinical education.
Calyxo, Inc. is a medical device company that addresses the profound need for improved kidney stone treatment. They are led by executives and investors with a proven track record of commercializing paradigm-shifting devices to meet unmet needs within urology.
Create strategies for maximizing brand reach and provider relationships within a territory.
Cultivate new relationships and nurture existing ones through video calls, in-person meetings, events, and educational presentations.
Deliver on patient acquisition and admissions goals in collaboration with various departments.
Equip is a virtual, evidence-based eating disorder treatment program that aims to ensure everyone with an eating disorder can access effective treatment. Founded in 2019, Equip is a fully virtual company with a highly-engaged, passionate, and diverse culture.
Responsible for selling the daVinci™ Surgical System to greenfield hospitals and existing hospitals within the assigned territory.
Build clinical and administrative support through technical presentations, executive meetings, marketing events and system test drives.
Identify key institutions, generate market awareness, and drive sales of the daVinci™ Surgical System within an assigned sales territory.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. They have transformed how care is delivered for millions of patients worldwide with technologies like the da Vinci surgical system and Ion. They're a team of engineers, clinicians, and innovators.
You will be responsible for leading the application of Image Guided Therapy (IGT) clinical education to Philips customers.
Guide customers in testing workarounds, clinical integration, and new functionality of solutions.
Provide continuous and effective communication on project status with internal teams.
Philips is a health technology company focused on improving people’s health and well-being through innovation. They operate in over 100 countries and focus on Precision Diagnosis, Image Guided Therapy, and other areas.
Provide procedural support to new users to promote safety and effective progression through their learning curves.
Work alongside ESR’s to collaborate with senior hospital staff and key physicians in the development and execution of a plan to effectively integrate Ion® at new customer sites, ensuring ongoing commitment to and utilization of the system.
Become a clinical expert in the pulmonary oncology space.
Intuitive believes that minimally invasive care is life-enhancing care and expands the potential of physicians to heal without constraints. They are a pioneer and leading company in the field of robotic-assisted surgery that strives to foster an inclusive and diverse team.
Help build and manage the day-to-day operations of a partner network across multiple states and several partners.
Identify, engage, and negotiate with prospective clinical vendors.
Lead and support implementation tasks and timelines in connection with new partner network launches, including in collaboration with internal and external stakeholders.
Heartbeat Health is a virtual-first cardiovascular care company. They provide patients with convenient, high-quality heart care through telemedicine, diagnostics, and virtual care programs, and they are considered the leader in their field. They are fast-paced, agile, remote-first, value diversity, and care about each other.
Supports execution of professional education and physician engagement programs.
Coordinates educational programs for residents, fellows, emerging faculty, and key opinion leaders.
Helps ensure smooth program delivery and high-quality experiences for healthcare professionals.
Calyxo, Inc. is a medical device company that aims to improve kidney stone treatment. They are led by executives and investors with a proven track record of commercializing devices within urology, fostering a dynamic and diverse work environment.
Provide phone and email support for inquiries from sales and healthcare professionals.
Consistently maintain all record-keeping as appropriate and in accordance with Stryker specifications.
Demonstrate flexibility in responding to new and rapidly changing situations and environment.
Stryker is one of the world’s leading medical technology companies, driven to make healthcare better alongside its customers. They offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine to improve patient and hospital outcomes.
Processes initial and reappointment assignments for hospitals and surgical centers.
Maintains accurate records of providers' credentials, licensure, and continuing education.
Updates credentialing databases and ensures compliance with accreditation standards.
US Anesthesia Partners is a national healthcare organization specializing in anesthesia services. The company is an equal opportunity employer focused on clinical excellence and supporting its staff of medical professionals and administrative employees.
Spearhead initiatives to connect healthcare providers with innovative surgical technologies.
Drive demand and cultivate strong relationships across various accounts.
Be a key player in expanding market presence and ensuring the adoption of cutting-edge medical solutions.
They connect healthcare providers with innovative surgical technologies. The company helps expand market presence and ensures the adoption of cutting-edge medical solutions for their partners.
Technical subject matter expert on template design strategy; educate on optimizing provider and resource templates.
Consult on template and decision tree implementation, enabling patients to schedule online.
Partner with stakeholders to analyze, design, and deploy scheduling solutions using data to improve access to care.
Tufts Medicine is an integrated health system delivering exceptional, connected, and accessible care to consumers across Massachusetts. They have more than 15,000 employees and caregivers and came together in 2014 to transform consumer engagement and care experiences.
Provide daily remote technical support to customers to resolve equipment operation needs within production plants.
Manage each technical case from start to finish, from receiving and prioritizing calls to remote resolution and closure.
Identify recurring failures and prepare weekly activity reports by model, location, and client to propose countermeasures.
Videojet helps ensure products sold worldwide are authentic and safe for consumers in the food, beverage, pharmaceutical, and industrial markets. They are a global leader in the marking and coding industry, offering opportunities to develop your career in an innovative, customer-oriented company.
Collaborate on program execution and process implementation aligned with overall Medical Education strategy.
Lead all aspects of program planning to execution, including agenda creation and logistics coordination.
Develop and analyze program metrics, attendee feedback, and educational outcomes.
Penumbra, Inc. is a global healthcare company focused on innovative therapies. They design, develop, manufacture, and market novel products and has a broad portfolio that addresses challenging medical conditions.
Works with field staff and Manager, Clinical Services (MCS) to appropriately schedule clinicians for cases in assigned areas of responsibility.
Communicates appropriately regarding changes in schedule or service delivery.
Demonstrates the ability to be efficient and productive by organizing job duties and responsibilities.
CommonSpirit Health at Home is a full-service health care organization that believes the best place for someone to get better is in their own home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and the health of the communities we serve.
Plan and oversee support and service activities for company products.
Develop client relationships and understanding of client business.
Document activities within the Customer Relationship Management (CRM) system.
ResMed creates life-changing health technologies that people love. They are committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. They focus on creating a diverse and inclusive culture.
Serve as first-line support for dental practices via text, phone and email.
Troubleshoot basic software and connectivity issues and escalate complex technical problems.
Create and maintain help documentation, FAQs, and troubleshooting guides.
Incisive is a fast-growing healthcare technology company transforming how dental practices adopt and scale digital restorative workflows. They are early, capital-efficient, and scaling quickly, building a durable, scalable B2B software platform that becomes the operating system for their ecosystem.
Provide expert front line support to all internal and external customers to strengthen customer satisfaction and contribute to positive surgical outcomes.
Analyze and troubleshoot complex Robotic problems using remote diagnostics or over the telephone; some on-site or in-house service support may be required.
Record requests for service and actions taken using computerized and manual documentation systems to provide historical service records and identify trends.
Intuitive believes that minimally invasive care is life-enhancing care, expanding the potential of physicians to heal without constraints. They are a pioneer and market leader in robotic-assisted surgery, striving to foster an inclusive and diverse team, committed to making a difference.