Clinical Support Specialist
Benefits
Unlimited PTO
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Key Responsibilities:
- Handle order inquiries, billing questions, and general account support
- Track and resolve support tickets using our helpdesk solution
- Manage lab fulfillment questions and coordinate with lab partners
Tools You’ll Use:
- 3Shape, IMetric and Sirios Scanner & Software
- CRM & Ticketing System
- Lab partner portals and systems
What We’re Looking For:
- Familiarity with intraoral scanning
- Comfort creating support documentation
- Extreme customer service mindset
Incisive
Incisive is a fast-growing healthcare technology company transforming how dental practices adopt and scale digital restorative workflows. They are early, capital-efficient, and scaling quickly, building a durable, scalable B2B software platform that becomes the operating system for their ecosystem.