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Essential Functions:

  • Serve as a trusted guide for students explaining University policies.
  • Provide personalized, student-centered support to help each learner stay on track.
  • Manage your student caseload with care, using sound judgment and proactive communication.

Requirements:

  • Bachelor’s degree preferred, with a minimum of three years of related experience.
  • Experience in a fast-paced, student or customer-focused environment preferred.
  • Background in academic advising and course enrollment within a college or university setting preferred.

Competencies/Technical/Functional Skills:

  • Strong customer service mindset with a genuine desire to help students succeed.
  • Team-oriented and collaborative, with the ability to build positive working relationships.
  • Excellent communication and active listening skills, adapting tone and style for different audiences.

National University

National University is dedicated to creating a supportive academic and work environment. They employ more than 4,500 faculty and staff and serves over 45,000 students.

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