Lead the Patient Relations and Spiritual Care teams, ensuring they deliver prompt, equitable, and compassionate support to patients, families, and staff.
Act as a subject matter expert on patient rights and responsibilities, guiding teams across the organization through training, consultation, and policy interpretation.
Oversee and mentor a multidisciplinary team comprising patient grievances case managers, chaplains, and administrative staff.
Oregon Health & Science University values a diverse and culturally competent workforce. They are committed to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status.
Proactively identify strategic growth initiatives and drive their implementation.
Lead site operations at health system partners including overseeing management of in-clinic pharmacy liaison team.
Meet or exceed both internal and external financial, operational, and patient outcome & satisfaction targets.
Shields Health Solutions provides integrated support across stakeholders and throughout the outpatient specialty pharmacy program continuum of care. They instill a patient-focused culture and ecosystem of teamwork, collaboration, and kindness.
Oversee full operational execution of the Thera Nurse Navigator Program, ensuring alignment with program goals, compliance standards, and client expectations.
Deliver high‑quality patient education on therapy, disease state, expectations, and adherence support.
Provide coaching, guidance, and ongoing mentorship to Nurse Navigators to ensure adherence to program protocols, SOPs, and quality standards.
EVERSANA is committed to creating and delivering next-generation commercialization services to the life sciences industry, serving more than 650 clients. Their global team of more than 7,000 employees are grounded in their cultural beliefs and dedicated to improving patient lives around the world.
Manage a team of Admissions Specialists, overseeing metrics, onboarding, meetings, and training.
Directly field inbound inquiries and, at times, manage your own caseload.
Collect and review data to inform coaching and feedback sessions, coordinating interdepartmentally to meet patient and family needs.
Equip is a virtual, evidence-based eating disorder treatment program aiming to ensure everyone can access effective treatment. Founded in 2019, Equip is a virtual company with a highly-engaged and diverse culture, recognized as one of the most influential companies of 2023.
Serve as the Medicare coverage determinations and redeterminations subject matter expert.
Create and uphold robust policies and procedures for coverage determinations and redeterminations in accordance with CMS guidelines.
Recruit, onboard, train, and manage Medicare PA and Appeals pharmacists and technicians.
Judi Health provides a comprehensive suite of solutions for employers and health plans. Together with our clients, they’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.
Serve as a facilitator between the patient and the company, ensuring a seamless experience.
Answering questions about the company, offering accurate information about our products and services.
Ensuring patient satisfaction and maintaining professional patient support.
Willow is a telehealth company focused on personalized, responsible cosmetic weight loss care. They combine medical expertise with a supportive, patient-centered approach to help people feel more confident.
Stand up and run the daily clinical operations for PIN/CHI delivery.
Define the care team structure, supervision ratios, and operating cadence.
Ensure billing-ready documentation is completed correctly every time. Partner with Compliance + RCM support to prevent leakage/denials caused by ops errors.
Carewell is focused on providing the most trusted and reputable retail source for caregiving products. They have been recognized as one of the fastest-growing companies in the US.
Respond to inbound inquiries from providers, medical office staff, and payers by phone, email, and internal messaging
Support providers with real-time order status updates, prescription processing steps, and plan-specific requirements
Triage escalations and resolve urgent or complex order-level issues efficiently
PHIL is a Series D health-tech startup building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing.
Own the design, execution, and ongoing improvement of in-person care delivery operations.
Build scalable workflows that support field-based visits, including care package delivery and care plan check-ins.
Translate health plan and payer requirements into clear operational processes for care teams.
Jobgether uses AI powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Communicate with patients telephonically regarding the Shields Partner Pharmacy program.
Access patient EMR to review chart notes prior to outbound calls.
Identify medications requiring special storage and necessary supplies.
Shields Health Solutions collaborates with hospital leaders to elevate specialty pharmacy care. They focus on enhancing outcomes, improving access, and lowering costs through integrated pharmacy programs; additionally, they are committed to equal opportunity and diversity within their workforce.
Connect with patients on the Medsien platform, build rapport quickly, and communicate program benefits with clarity and empathy.
Listen to patient concerns, handle objections with compassion, and help them feel supported as you guide patients step-by-step through the enrollment process with patience and professionalism.
Manage your patient call pipeline, follow up as needed to ensure smooth enrollment, accurately document all interactions and outcomes in Medsien’s systems, and collaborate with the clinical operations team to ensure patients are welcomed into ongoing care programs.
Medsien is transforming how healthcare is delivered beyond the hospital walls. They are the leading provider of scalable Remote Care Management solutions, blending innovative technology with compassionate human connection and help providers offer continuous, proactive care to patients with chronic conditions.
Serve as the primary operations day-to-day point of contact for the clinical team
Develop and implement standard operating procedures to improve team efficiency and client engagement
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Supervise, direct and evaluate a diverse group of health care professionals to assure effectiveness of care coordination activities.
Develop audit plans and tools for teams to ensure compliance with state contracts on performance metrics and to ensure member needs are met.
Interview, hires, mentors, evaluates, coaches and manage performance for a diverse care coordination team.
Humana Inc. is committed to putting health first for its teammates, customers, and company. Through Humana insurance services and CenterWell healthcare services, they aim to make it easier for the millions of people they serve to achieve their best health.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group reimagining care for children with special health care needs. They deliver specialized virtual and in-home care, working alongside families and providers, enhancing existing care teams with compassion and commitment.
Set, track, and achieve engagement and enrollment goals.
Lead and manage Community Engagement Specialists.
Develop and execute regional outreach strategy.
Zócalo Health is a tech-driven provider built specifically for Latinos, by Latinos, developing a new approach to care designed around shared and lived experiences. Founded in 2021, they are backed by leading healthcare and social impact investors to bring their vision to life, aiming to improve the lives of communities with culturally competent primary care, behavioral health, and social services.
Conduct patient outreach using telephonic and other communication methods.
Accurately document patient communications, outreach activities, and relevant clinical information in the Electronic Health Record (EHR).
Educate patients on wellness, preventive care, and recommended screenings.
Lone Star Circle of Care (LSCC) strives for exceptional, equitable patient care that leads to healthier communities. They offer a friendly and fun environment for their employees.
Manage, coach, and develop a remote customer service team.
Design and optimize the end-to-end registration journey.
Act as the internal lead for our telephony platform.
Form Health is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team deeply invested in their core value to put patients first, and also deeply committed to creating a culture where every employee is valued and they learn and improve together.
Act as the primary strategic and operational contact for assigned GI practice partners.
Own and optimize critical workflows across referrals, onboarding, RPM requirements, logistics, eligibility, and clinical communication.
Collaborate closely with Clinical Ops, Product, Engineering, RCM, and Engagement teams.
Salvo Health focuses on chronic gut health and metabolic conditions, such as IBS and obesity. They assign patients a care team and offer app-based care with Remote Patient Monitoring, partnering with the patient’s local doctor for continuous care.
Helping transfer calls between patients/pharmacies/doctors.
Provide first-level support to customers via email and/or chat in a timely and professional manner.
Address customer inquiries, troubleshoot problems, and guide users through basic issue resolution steps.
Helpware is a technology-driven company that provides Customer Experience & Operational Support for modern companies. They have offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines.
Serve as the primary point of contact for administrative care support inquiries via phone, email, and chat.
Assist students with navigating online portals, activating care, scheduling appointments, and supporting their continuity of care process.
Collaborate with clinical providers, technical support, partner success and other internal teams to resolve complex issues and ensure seamless patient care.
Mantra Health is a digital mental health provider that partners with colleges and universities to offer comprehensive virtual mental health services. They support over 900,000 students across 125+ campuses and have raised over $34m from leading investors.