Director, Operations (Pharmacy/Healthcare)

Key Responsibilities:

• Proactively identify strategic growth initiatives and drive their implementation by conducting opportunity analyses, pitching to health system executives, and developing resourcing plans
• Lead site operations at health system partners including overseeing management of in-clinic pharmacy liaison team
• Meet or exceed both internal and external financial, operational, and patient outcome & satisfaction targets

Leadership:

• Coach and develop teams to ensure strong, ready-now talent pipeline for key positions
• Host social events onsite with teams to build comradery and culture
• Instill Shields patient-focused culture and ecosystem of teamwork, collaboration, and kindness

Communication & Collaboration:

• Facilitate effective communication between the pharmacy, pharmacy liaisons (who will be located in the hospital's clinics), Shields PSC, and clinical areas throughout the hospital;
• Collaborate with Shields corporate resources to effectively leverage respective subject matter expertise to ensure expectations are consistently exceeded
• Collaborate with pharmacy team to evaluate their pharmacy work flows and processes to advise on quality and operational improvement initiatives to maximize performance